Syska Gadget Secure — Beard Trimmer

I have purchased SYSKA Trimmer model Number HD 1620 from Shiv Gauri General Store Jodhpur on 13/03/2022.

now within a month the same stopped working. i went to shiv Gauri store and asked them to help me, but the shop was very badly behaved staff who did not even talked to me properly and rudely said go to syska care.

my concern in why syska is authorizing such shops to sale their product when they are behaving rudely to customer and second where is after sales service.

second, customer must have ease of dealing with seller when there is some product fault.

i want the product to be replaced completely and that to be delivered at home as such shopkeepers are not wort to sale product of a good company like Syska, such shop keepers are destroying name of your good company in market.

i want to have the product replaced. attached bill and photo
+2 photos
Was this information helpful?
No (1)
Yes (0)
Syska Gadget Secure customer support has been notified about the posted complaint.
Verified Support
May 10, 2022
Syska Gadget Secure Customer Care's response
Dear Sir,

Greetings of the day! This is with reference to your complaint.

Please accept our apologies for the inconvenience caused to you.

Request you to share the Complaint ID And your contact number.

If you want to know more about SYSKA services or have a query to be addressed by the SYSKA Customer Support team. We request you to contact to our Helpline number[protected] – Toll Free (Working Time Monday to Saturday 10:00 AM to 7:00 PM).

We appreciate your patience and co-operation.

Thanks
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Syska Gadget Secure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    686
    Pending
    77
    Resolved
    31
    Syska Gadget Secure Address
    4th Floor, Sapphire Plaza, Plot No 80, S. No. 232, New Airport Rd, Sakore Nagar, Viman Nagar, Pune, Maharashtra, India - 411001
    View all Syska Gadget Secure contact information