Syska Gadget Secure — Complain about claim settlement

Address:	New Delhi, Delhi, 110042
Website:	www.syskagadgetsecure.com

I have purchased an insurance cover for my mobile. On 10/03/2016, I was travelling by bus. When I boarded the bus, my phone was in my pent-pocket. After 10 minutes, I realized that my phone is not in my pent-pocket. I searched for phone near-by but couldn't found that. When I called from other phone on my phone, It was not reachable. I filed an FIR for theft case and registered for theft claim. I presented all the necessary documents for claim process. But they rejected my claim application and saying that my phone is 'lost' not 'stolen'. Fir no. is NWD-SB-000008/2016. My policy no. is 50550131 and claim no. is [protected].