Syska Gadget Secure — Delay in replacement procedure of phone

Address:	Thane, Maharashtra, 400601
Website:	Syskagagetsecure.com

I registered my request to damage claim for my phone on 19th November, 2015 and I submitted my iPhone 6 gold 16gb for the damage claim on 2nd Dec, 2015 to their executive, And I'm calling them since then daily regarding my claim process but their replies vary daily and no positive response . Even today 29th Dec, 2015 yet this people are not done with their approval process and even now they are saying it will take more 20 days for the phone to return which was even said 10 days back . Even today after so many days of request and submission I have not got my phone back . There is no proper response from their Side . They are negligent about their responsibility to do the procedure and return phone . I request you to please take this in to account .