Syska Gadget Secure — HT 500 Battery not sustaining working of even 8 minutes against 40 minutes promised

Col S K Sudan

Address:

Manish Mall, Sector 22, Dwarka, New Delhi-110077

I had purchased a HT 500 Trimmer on 30 Apr 20. On 01 May I filed a complaint that HT 500 Battery after full charging was working for about 8 minutes against 40 minutes claimed. One Yamini N replied 'Dear Customer,

We apologize for the inconvenience caused to you!!!

This is to inform you that due to the recent outbreak of COVID-19, our Service Centre & Customer Care Services will be impacted until further notice. Our Service & Customer Care team will try their best to resolve your problems at the earliest.

We seek your patience & support during this tough time. We shall update you once all services are resumed back to normal.

Please take care of your health and stay safe.

Thanks & Regards,

Yamini N

Syska Personal Care '
Further emails have gone unanswered.

Was this information helpful?

No (0)

Yes (0)

Syska Gadget Secure customer support has been notified about the posted complaint.

Oct 20, 2020

Updated by Col S K Sudan Company replied as under -
Your complaint has been forwarded to Leehan Retails Pvt. Ltd. customer service. You should receive a reply from the company representatives within several days.

We sincerely hope your issue will be resolved as soon as possible!

Verified Support

Oct 20, 2020

Syska Gadget Secure Customer Care's response Dear Sir,

Apologies for the inconvenience caused.

Request you to share the Complaint id And your contact number.

More detail call[protected]Toll Free) Time 10:00 am to 7:00 pm

Nov 02, 2020

Updated by Col S K Sudan Details are as follows-
Complaint ID : 2734548
Mobile No [protected]

Nov 16, 2020

Updated by Col S K Sudan No further response from the company! So much for consumer complaints! Toll free number is non-functional!