Here i made intimation for claim of my mobile Samsung galaxy A5 which was bought on 20/jan/2016. My claim reference no. is [protected] . after this from your department a message was received that claim has been rejected due to delay of intimation. I want to clear you that due to some reasons i was not in position to make you intimate in 48 hrs. after damage of my mobile. and also at the time of selling your product your salesperson doesn't explain the terms and condition for claim intimation they just sale your products and we people get fool by them. and doesn't make us aware of 48 hrs. in this view i request you to please consider my claim and do replacement of my mobile which is very costly and also for safety i had paid 1799 amount but just in a six months i am facing this kind of behavior and feel like a cheated somehow. my contact details are name Yagyesh Rathi contact no.[protected].
with hope that u will take right action for your valuable customer.
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