Syska Gadget Secure — Iphone 7 not received for 2 months

Address:	Pune, Maharashtra, 411004
Website:	Syska gadget secure

Cin no - [protected]
Claim registration date-12/12/16
Payment done for replacement of iphone 7 on 26/12/16
I have paid 25% of the total amount on 26/12/16 but haven't received my phone yet!
They told me that adter payment you will receive your phone within 15 days but its been 2 months nothing has happened from their side.
I have called customer care executive 20-25 times but every time they told me that your request is in process.. And when i asked them reason behind delay then they told me that they dont know the reason and cant give me exact delivery date!