Syska Gadget Secure — Most worst

naveen2373

from Sihora, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452010

Dear Concerned,
In reference of various emails related to CIN No [protected] is still in process no online status updated since last 1 month. I filled case on 10th september 2016 its almost more than 70 days, there is a no information is being provided by customer support as well. Although my hands have been tied up through your process i can not satisfy my self bcz no one knows the status and can not tell me when it could be finished. I spoke to customer care various times they are also wondering how your case took that much time, why all these i cant understand. Your email reply also a standard email which is common to all. Can you please specify my case and reply accordingly also let me know how much time would you take to rectify my case. Since i made mistake to avail syska policy but now its beyond the limit i can not to any things. I felt ZERO customer support from syska team.
It is requested you to kindly let me know the status of my cell phone and get it done repaired or replace immediately.

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Syska Gadget Secure customer support has been notified about the posted complaint.

Dec 22, 2016

Updated by naveen2373 In reference of previous complaint, still syska gadget secure is not behaving like a responsible company where they full fill there commitments. This is one of the most fraud company of india are cheating with the consumer. In my case after 70 days they approve the case on 13 december 2016 but still no clarity on the issue, when i call to call center there is a no person or i may say not authorized to share information regarding the process and issue. Whatever the information i can check through syska web portal they tell only the same than where is the need of call center thus customer support services in less than ZERO. I request you to kindly check there systems and process and also consumer satisfaction level, definitely you will found big gap between the company and consumer. Due to all these process and working behavior of Syska, got frustrated and feeling my hands bound to take any action against them. Syska has planned full proof system to play fraud with consumer as no one can contact with the company higher office except call canter. It is requested you to kindly help me in this matter as i am highly unsatisfied with syska working process.