Syska Gadget Secure — Non receipt of claim amount

Address:

Morbi, Gujarat, 363641

I purchased one cell phone Named OPPO - MODEL NO: A11W from M/s GAYATRI SELECTION, Juna Mahajan Chowk, MORBI- 363641. Vide invoice no: RI-6145 DT – 16/07/2015(Copy attached) While purchasing this mobile i have opted for insurance as explained benefits of the same by M/s. Gayatri Selection and purchased policy coupon for the same from Syska Gadget Secure Insurance and paid premium of Rs.799 vide Coupon no –[protected]Copy attached) After some time i met with an accident and fall down where drainage water was passing, and phone got damaged. Immediately I lodge my claim / complaint with M/s Gayarti Selection – Morbi along with all relevant required documents as well as uploaded my claim online with copy of the same. I got online claim no: [protected]. (Copy attached) Since many days have passed and have not hear from Syska Gadget I have approached M/s. Gayatri Selection who assured that, you will have to wait and will get reply soon but, never the less till date I have not heard anything from Syska Gadget nor from Gayatri Selection hence, I tried to check the status online where it shows that the claim of Rs. 5913.00 have been sanctioned but not received by me, moreover remark was showing on screen to read as “your job card is closed” (Copy attached)