Syska Gadget Secure — Not received my mobile set

Address:486001
Website:www.syskagadgetsecure.com

It's been more then 180 days i.e. 6months I'm waiting for my phone to get back.call log date is 14.10.16 CIN no [protected] and my hand set repaired on 20.01.2017 still not received my phone Everytime im getting revert like we are working on it. Everytime i call i get the update from them saying they have escalated from last 30 days. Does any escalation take so many days to revert back??
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Same situation with me. I dont think that SYSKA insurance is trust worthy one. So I am going to move on to next step. Going to file a complaint in Conumer Forum.

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    Syska Gadget Secure Address
    4th Floor, Sapphire Plaza, Plot No 80, S. No. 232, New Airport Rd, Sakore Nagar, Viman Nagar, Pune, Maharashtra, India - 411001
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