Syska Gadget Secure — Reg Syska LED : EC[protected]

Dear Sir/Madam,

Greetings of the day! This is with reference to your email.

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have forwarded your details to our concerned department and we will get back to you at the earliest.

Meanwhile, we request you to co-operate.

Thanks & Regards,
Atharva D
SYSKA Customer Support.
Link:- https://syska.co.in
Syska toll free number[protected]Mon-Sat between 10.00 -19.00 hrs.)

Dear Sir/Madam,

Greetings of the day!

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have already highlighted your concern to the concerned department.

Please give us some time, we will update you as soon as possible.

Meanwhile, we request you to co-operate.

Syska Gadget- [protected] (Mon-Sat between 10.00 AM -7.00 PM hrs.)

Thanks

This is ridiculous, as you are simply copy pasting the standard email contents and nothing more than that. If this so called concerned team is unable to resolve the issue, let me have your superior contact, will speak to them.
Its more than a month.
Sad to say but really hopeless service.

Team, even after our last discussion, no new progress. How would a company survive with this kind of after sales service.

Team, Today again got same copy & paste reply with contents as below :-
[protected][protected][protected][protected][protected]----
Dear Sir/Madam,

Greetings of the day! This is with reference to your email.

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have already highlighted your concern to the concerned department.

Please give us some time, we will update you as soon as possible.

Meanwhile, we request you to co-operate.
[protected][protected][protected][protected][protected]----
I really don't understand how this concerned department is working who is not able to replace one T-bulb which is under warranty. If same would have been purchased from some shop, hand to hand replacement would be there, not sure why in online purchase, its taking months to get processed.

Team, any updates ?

Team,

Just wanted to check if you have any update ? You can write on-liner also instead of copy pasting
useless reply.

Thanks,
Kapil

Team,

Any updates OR you will simply copy paste below email contents ?
Please pass on this message to company owners that this way survival is very difficult and of course the support team is of no use.

Thanks,
Kapil