Syska Gadget Secure — rejection of claim without any reason

Without any reason claim for the compensation is rejected. When I asked about the reason, they said it's not an accidental damage but it was. As the handset was dropped by mistake and after 2 days the screen got blurred from inside and it was not working properly. Initially, they were not sending intimation but anyway i organised to find it through complaint status there was written your claim is rejected for the above mentioned reason. After so many calls to customer care, irrevalant reasons were given to reject it.
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Syska Gadget Secure customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2019
Syska Gadget Secure Customer Care's response
Dear Sir,

Apologies for the inconvenience caused.

Request you to share the IMEI No or your contact number.
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