Syska Gadget Secure — Service not provide

Monsieur
It is a request to say that I am Anupam pandey father-late Prashant pandey vill-jhakhari po-jhakhara ps-amnour diatt-saran (Bihar) I had taken a SYSKA celling fan from sainik canteen marhaurah on sep200 20/05/2023 in which we got 2years guarantee was given but on fan broke down on 2/07/2023 after which after talking to the employee for 12 consecutive days our complaint was registered on 14/07/2023 whose Id no is BR[protected] and we have been assured that your problem will be resolved in the next 48hours but till date our problem has not been resolved till date.and the company employees are told on the status of their complaint that we will resolve your complaint.address is being sent the officer but till today 15/08/2023 our problem could not be resolved.