Syska Gadget Secure — Syska 12W B22 T-BULB-2 Straight Linear LED Tube Light

schandan1

Aug 9, 2022

Website:

syska.co.in

I have requested for replacement for the defective syska product on 28th, May 2020. there Turn Around Time is 20 day as confirmed by them on call but still the have not replaced the product. when ever i speek to them every time they only say it will take some time and not doing something.
i have a long trail mail regarding this that is attached to the complaint please check.
it passes more than 70 days. please do the needful to get it resolved.

SYSKA complaint Number : EC[protected]

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Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2022

Syska Gadget Secure Customer Care's response Dear Sir/Madam,

Greetings of the day!

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have already highlighted your concern to the concerned department.

Please give us some time, we will update you as soon as possible.

Meanwhile, we request you to co-operate.

Syska toll free number[protected]Mon-Sat between 10.00 AM -7.00 PM hrs.)

Thanks

Aug 19, 2022

Updated by schandan1 still not resolved .! Why have you mark as resolve?
i want to reopen this complaint.

Aug 19, 2022

Updated by schandan1 it more than 10 day raising this complaint but no response form syska.