Syska Gadget Secure — Syska EBS-0402 ABS 4 Way Power Strip.

Syska Gadget Secure — Syska EBS-0402 ABS 4 Way Power Strip.

D Dinesh Sai Amirineni May 9, 2023 May 12, 2023 This thread was updated on May 12, 2023

I have purchased the product on 2nd April 2022 from Amazon India website. On 1st march I registered a complaint with syska by calling them on syska customer care number. As the product was under 1 year warranty, they asked me to send a email with photos of the product and also provided me a complaint number. It is EC[protected]. They picked up the product from my home on 3rd of march. I was told/assured by syska over the mail and also over the call with customer care that i will receive the repaired product within 20 working days. It has been more than 2 months now, I didn't receive the repaired product yet. Everytime I call the customer care they just tell me that they are escalated the issue. But till now it has not been resolved. Please help. +4 photos Was this information helpful? No (0) Yes (0)
Syska Gadget Secure customer support has been notified about the posted complaint.
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Syska Gadget Secure Customer Care

from Mumbai, Maharashtra

May 12, 2023

Verified Support

Dear Sir/Madam,

Greetings of the day!

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have already highlighted your concern to the concerned department.

Please give us some time, we will update you as soon as possible.

Meanwhile, we request you to co-operate.

Syska Gadget- [protected] (Mon-Sat between 10.00 AM -7.00 PM hrs.)

Thanks

Sadanand Warty's reply, Nov 9, 2023

Dear Team Syska,

Please update on the status of my replacement product.