Syska Gadget Secure — Syska gadget secure/iphone 6s-64gb | |||||
Date of incident: 27/10/2016 Complaint lodge date: 28/10/2016 Cin no.: [protected] Model: iphone 6s-64gb Resolution: repair for damage phone It's been more then 45 days we are trying to track our device but syska customer care is not able to provide details. Everytime i call i get the update from them saying they have escalated. Does any escalation take so many days to revert back?? When i am spending so much amount on my phone & then again purchasing sysaka gadget secure considering it will help me its not. It was just waste of money & time that syska is doing with customer. If syska can't provide the service i think they should stp fooling customer & selling their product. I contacted the concern service centre team as well they also informed me that it does not take so many days for them to revert then why is syska delaying on things have they repaired & sold the phone to someone else. I want to know an update on this else my next step will be to lodge a serious complaint against syska as i have read there are lot of customer who is having the same issue as i am. The more no of complaints will help me to take appropriate action against syska. When we are moving to develop people in india why are this people fooling customers & earning money. Syska gadget secure & action to be taken against as there are number of customer who has been fooled by them. Was this information helpful? | |||||
Syska Gadget Secure customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
Bad response from the receptionist of SSK group which is located at Viman Nagar Pune. She was shouting at me while I was asking for someone. Is this the way she is talking with your clients. I request you to take a strict action on this. You are a reputed brand and your employees are doing this... Shame.. disappointed...
Reply
8%
Complaints
686
Pending
77
Resolved
31
4th Floor, Sapphire Plaza, Plot No 80, S. No. 232, New Airport Rd, Sakore Nagar, Viman Nagar, Pune, Maharashtra, India - 411001