Syska Gadget Secure — SYSKA POLAR SW300 Display issue

Rashid Husain

from Nichlaul, Uttar Pradesh

Oct 10, 2022

Address:

Guiyan Bagh, Moradabad

Dear Sir/Mam,

We had purchased a watch Model No. SW300-SmartWatch-Space Black (Syska-Accessories) on 14 July 2022 from flipkart just because the reputation of syska in the market.
I didn't know that there is a display fault (Auto on /off) in the watch. I had given my watch to service center of G.N. Enterprises, Vikas Manzil, Moradabad wide service request No. RVSRN2209GNO00008 Dated 28/09/2022. Now, service center is saying that watch will not be replace or service because out of stock, syska will give refund or gift voucher for this watch but i don't need any gift voucher i need my same model watch or refund in my saving account.

Therefore, I request you to please issue refund for this watch into my account. The account detail are as follows:-

Name: SHABAB UL HASAN
A/c No. :- [protected]
IFSC :- FDRL0001625

Your early action will be highly appreciated.

Looking forward to your reply.

Thanks & Regards

Shabab ul Hasan.

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Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2022

Syska Gadget Secure Customer Care's response Dear Sir/Madam,

Greetings of the day!

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have already highlighted your concern to the concerned department.

Please give us some time, we will update you as soon as possible.

Meanwhile, we request you to co-operate.

Syska toll free number[protected]Mon-Sat between 10.00 AM -7.00 PM hrs.)

Thanks