| Address: | Mumbai City, Maharashtra, 400064 | | Website: | www.syskagadgetsecure.com |
My phone got accidentally damaged recently for which I had registered a claim with the esteemed company - vide claim # [protected].
But got to know that the claim has got rejected due to delay in raising the claim.
Needed help in revisiting the claim request as the delay was due to certain unavoidable reason - had a national event in office due to which I was tied up in the preparation etc hence was not able to register the claim on time.
One important point I had missed on mentioning them earlier was that...when I had called for the 1st to 3rd time it was informed by their executives that the earlier claim entry was reflecting as open hence they were unable to register the claim...(as a customer had no role to play in the entry being open in their system)
The shared info too had contributed to the delay in raising the claim.
Have been following up with the team for a month now without any positive response. Request you to please help in getting some seniors from the company on revisiting the case and help.
Thaking and Regards,
Siddharth Kalgutkar Was this information helpful? | 
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