[Resolved]  T24 Mobile — internet problem in mobile # [protected]

Address:Kolkata, West Bengal

I m using t24 connection for more than 3 yrs but from last one month I m facing too much of a problem with my internet connection, I have complained sevral times at customer care but it is of no use and I have never got any satisfactory answer nor any help.I have visited t24 vocounter at big bazar but people could not help me there as well. From customer care I was adviced to take a new sim, I took new sim but that is all of no use.I have visited samsung store to check my handset & they conficonfirmed there is no problem.its been more than a month now but nonoone is helping me. Can I get some help with this regads on an urgent basis.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,
We hear you. We have taken a note of your concern & have escalated the same to the concerned department.They shall get in touch with you on the matter at the earliest and have it resolved to your contentment. For further queries, please write to us at [protected]@futuregroup.in with your contact details.

Regards,
Priya
Future Group
Hi,

Greetings for the day. I trust that our team has resolved your issue. I hope that you are satisfied with the resolution. In case you need any further assistance, do write to us at [protected]@futuregroup.in. We will be glad to help.

Regards,
Priya

lost sim card

i lost my sim card with number [protected] & mobile on[protected] in the evening 5:00 clock.. please deactivate the service..

not actavated

[protected] are not actvated

sms being charged individually in spite of package purchase

I purchased a 600 local/national sms pack on 15 July an it is to valid for 1 month. I should have most of these left. yet I am being charge Re 1 for each local sms I have sent today. Please check and let me know (SR,[protected]

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