T24 Mobile — Recharge issue

S. Sharique Ahmad

from Hyderabad, Telangana

Address:

Ranga Reddy, Andhra Pradesh, 500084

Yesterday I tried to do a recharge from ICICI bank website for rs148 expecting to receive 1gb of data and unlimited local/std calls for 14days. The money got deducted from ICICI and I got the following sms 'Topup Recharge Success. Details - MRP:Rs 148.0, TT:128.7, ST:19.3, PF:0.0, Available Bal:186.47. Tranc ID:[protected], Date:[protected], Mode:EURONET'
But then when I used the data it started cutting from my talktime balance and local calls were not free. Please look into this issue

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Dec 26, 2016

Santosh Lovely Ningthouja's response Yesterday I shopping big bazar from Tamil nadu big bazar customer give offer one SIM card they cutting 200 rupes for SIM recharge and until not activated mobile number [protected]

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Mr. Ahmad,

Please write at [protected]@futuregroup.in with your T24 number and alternate contact details so that I can take this up with the team.

Regards,
Priya
Future Group

Santosh Lovely Ningthouja

[protected] this num is not activated why

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Jan 3, 2017

Dear Santosh,

Thank you for raising the issue. Please write to me at [email protected] with your T24 number and alternate contact details so that I can take it up with the concerned team and do the needful.

Regards,
Priya
Future Group