[Resolved] T24 Mobile — SIM is not activated

tkarasan

from Mangalore, Karnataka

Address:

Dakshina Kannada, Karnataka, 575008

I purchased a new T24 SIM with no:[protected] 3 weeks ago at BigBazar located at Mangalore, but still it's not activated and i didn't get any call or message regarding this. I have enquired with them where i bought SIM regarding not activated. But they told the status as LR negative and from their customer support they will call again for verification after that SIM will be activated. Eventhough one month older from the date of SIM purchased still I didn't get any from their customer support. I want them to contact me and clear my issues.

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Aug 8, 2021

Complaint marked as Resolved

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Comments

sujit panigrahy

from Bhubaneshwar, Odisha

I have lost my Sim (no.- [protected]) somewhere else while trvelling by bus in Bhubaneswar. Please deactivate my sim as soon as posible & notify me by my mail adress [protected]@gmail.com

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Sujit,

I've have shared your SIM blocking request with the concerned team and they shall do the needful at the earliest. You can write to me at [protected]@futuregroup.in for future communication.

Regards,
Priya
Future Group

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Hi,

This is to inform services of your number has been stopped temporarily. Post barring of the out calling, please visit the Future Group store and take the new sim on the same number by telling them that you have lost your sim. You have to provide the sim issuance charge as Rs. 25/-, ID and Address proof documents again.

As soon as you get the new sim, please ask the T24 kiosk member to call the customer care and provide the new sim details for unblocking your out calling on the same number.

Regards
Priya