We have been regular customers at Tanishq for almost 2 decades and have purchased lakhs of worth of jewelry at Tanishq, Banashankari, Bangalore. This is mostly by investing in schemes.
We purchased a gold ring with diamond stones a few years ago. Now we wanted to exchange it for something new. When we went to the showroom, to our utter dismay, we were told that the jewelry is not of Tanishq and even the stone is not diamond. The store manager laughed away by accusing us of cheating when in fact we have been ethical law abiding citizens and regular customer over the years. Even the photo of the ring matched with what was there in their system. Yet they accused us of cheating when it was Tanishq that in fact cheated us with duplicate ring. See attached bill.
Never expected this from a brand like Tanishq. We go to such branded stores so that we aren't cheated. Instead they turned out to be the biggest cheats. Please resolve this issue at the earliest. The store manager Salman can't laugh at customers like this after cheating us.
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