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Titan Company Complaints & Reviews

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Last updated Feb 29, 2024
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Krishnagiri District
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635126

Titan Company reviews & complaints page 9

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R
rmachhal
from Tikaitnagar, Uttar Pradesh
Jan 29, 2023
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Not getting refund of principle and bonus amount against Monthly Plan

Address:Kurukshetra Tanishq

I have account with Tanishq at Kurukshetra. I need fund with benefit amount in my bank account. I had paid 5k to tanishq for 10 month. Now I am facing issue in getting my fund.

I have raised the request for refund now distributor is saying I will get only principle amount and get discount when I will buy something .this is fraud..and cheating with customer.

Also talking about that You will get fund after 400...
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P
Pap1
from Angul, Odisha
Jan 27, 2023
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Not working properly

Address:At/Po-Turanga,Angul,Odisha

I face problem from that date when I purchase this watch.Many more times I take it to your service center many more times but they didn't repair properly. I think I did a big mistake on purchase this Titan brand watch .So suggest me what can I do??...
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C
Chandramohan Krishnan
Jan 26, 2023
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OTP not received in UK

Hi
I’m recently moved to UK, I tried to login using uk number but I’m unable to login to IOS Fastrack reflex App .
I tried deleting and downloading from UK App Store . OTP not received to uk . Because of this I’m unable to use my Fastrack play plus watch ....
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P
Prashs
from Mumbai, Maharashtra
Jan 26, 2023
Jul 20, 2023
This thread was updated on Jul 20, 2023
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Titan smart watch faulty

Hi,
TKT-[protected]
This is with regards to a smart watch Titan Fastrack Reflex that I had ordered on 24th July 2022. I had hardly used it for a while and the display started giving problems. Later it completed went off and would not start at all.

On 7th December I took the watch to World of Titan at Viviana Mall, Thane where I was told they will have to send it to the service center and that it would take around...
+1 photos
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M
Mili0408
Jan 25, 2023
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Golden Harvest Refund Cheque not dispatched

Hi Team,

I haven't received the refund check with respect to my Golden Harvest account with Tanishq. Could you please help to check and do the needful, asap.

They said that the check was dispatched but I haven't received any cheque till date, now they aren't responding over emails and my money is stuck with them....
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S
Saribsiddique
Jan 23, 2023
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I'm complaining about not receiving otp massage

Hello Titan,

I am unable to receive otp registration code...
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B
Benitta Coimbatore
from Coimbatore, Tamil Nadu
Jan 23, 2023
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Cheating during Gold exchange at Tanishq Cross Cut Road Coimbatore Branch

Address:Tanishq Cross cut road branch
Website:Tanishq.co.in

I was at Tanishq Cross Cut Road Coimbatore branch to sell my Tanishq jewelry which I bought about 2 years ago - 1 chain (11.956 grams), one pendant (1.655 grams) and one finger ring (1.617 grams) - total value of the gold was around Rs. 80, 000 as on that date.
I also bought 2 pairs of earrings in of value Rs. 36, 079 and I requested the remaining amount to be refunded into my bank account.
The sales person agreed and took it...
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K
Kapel.kela
from Chennai, Tamil Nadu
Jan 21, 2023
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Company not issuing a replacement of a in warranty defective product

I had purchased a TITAN Fastrack Reflex 2.0 bracelet watch in early 2022 which malfunctioned in about October. I had contacted the customer care who asked me to send a video of the issue which I did and then they asked me to hand it over to the nearest TITAN showroom which I did. After a few days, they called me to inform that the watch could not be repaired and they have issued a gift card. I demanded them to issue me a replacement of the...
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P
plnarayana1942
Jan 20, 2023
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Poor response from Service center - Smart Watch

Address:Hyderabad

Hi, i have purchased Titan smart watch in hyderabad and after few months o[censored]sage. watch is not starting. I have submitted for repair in kukatpally hyderabad nearest center on 23.12.2022. It has been a month time till now and no response. They are telling service center incharge at jubliee hills has family issue, surprise to see the response. They should have an alternative arrangements and should not keep customers to wait for these many...
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plnarayana1942
Jan 20, 2023
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Poor response - 1 month for repair

Address:Hyderabad

Hi, i have purchased Titan smart watch in hyderabad and after few months watch is not starting. i have submitted for repair in kukatpally hyderabad nearest center on 23.12.2022. It has been a month time and no response. They are telling show room incharge at jubliee hills has family issue, surprise to see the response. they should arrange an alternative way and should not keep customers keeping waiting for these many long days. Price of the...
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R
Ravikumar1987rk
from Salem, Tamil Nadu
Jan 19, 2023
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Watch damaged within 25 days and warranty not claimed

Address:World of Titan, 43/44, 4 roads, Chamundi complex, Salem, Tamilnadu

Dear Sir/Mam

I have purchased FASTRACK WATCH on 24/12/2022 price of Rs.2120/-, but within a month my black colour metal strap faded, when visited showroom they said cannot claim warranty and go complain anywhere can't replace the item. Attached photos of watch and bill....
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P
prasadp81
from Delhi, Delhi
Jan 17, 2023
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Refund of balance after exchange of item

I bought two titan watches yesterday from your store, World of Titan, Manuelsons building, round west, Thrissur, kerala 680001. Total amount Rs 8950/- date 16.01.2023, Invoice no 23TTKS[protected]. Invoice copy attached

Today, since I had some change of mind regarding the product, I went to the same store to exchange the product with some other model watch.
I selected two other watches for a total amount of approx Rs...
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P
prasadp81
from Delhi, Delhi
Jan 17, 2023
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Refund of balance after exchange

I bought two titan watches yesterday, from your store, World of Titan, Manuelsons building, round west, Thrissur, kerala 680001, .

Total amount Rs 8950/- date 16.01.2023, Invoice no 23TTKS[protected].

Today, since I had some change of mind regarding the product, I went to the same store to exchange the product with some other model watch.

I selected two other watches for a total amount of approx...
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R
Rupa Hiremath
Jan 11, 2023
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About misleading information

Address:B1 404 the crest

Email is bene sent but no action taken...
+1 photos
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M
MSOberoi
from ZIRAKPUR, Punjab
Jan 2, 2023
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Tkt no-0008484814

Address:#289, DASHMESH COLONY BEHIND HOTEL JJ CROWN, PATIALA ROAD, ZIRAKPUR

I have written mail, contacted customer care, and visited the regional titan watch centre sec-17 chandigarh many times but to date no positive response from titan customer care/ authorities....
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K
kamini.kuhad
Dec 27, 2022
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Finger Ring

I bought a finger ring from tanishq but they are not providing the services properly i want to make a order for new ring but employee of the tanishq instead to give this option they just modified my ring.

At the time of modification they told they will add extra gold but they didn't add any gold they just enlarge the ring without our concern.

Before modification they told they will some mg gold will loss but...
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N
neeraj_1510
from Una, Gujarat
Dec 27, 2022
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Received defective diamond set, turns black.

Bought the Tanishq on feb 2022 worth app 280000 from Tanishq Jewellery - Hoshiarpur, Phagwara Road. But started wearing on 10 december 2022 on the date of my marriage. Just after one weak of wearing the ear rings turns black and the ear ring pin is also titled from the beginning.

I am disappointed with the product performance just after one week of wear. I need the full detail explanation as my hard earned money over it. I...
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Bipin Biswal
from Cuddalore, Tamil Nadu
Dec 24, 2022
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Water ingress inside the dial and date setting point also git damage.

Address:Kothar atreet, Parangipettai cuddalore Tamilnadu 608592 Cell-8516082408

I ourcgased this Titan analog Neo watch on 18.06.2022 but with in this period my watch day setting nob has been got damage and water ingresing inside the dial .
What to do ?...
+2 photos
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R
Raishab
from Proddatur, Andhra Pradesh
Dec 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account debited but neither beneficiary's credited nor amount refunded

ACCOUNT DEBITED BUT NEITHER BENEFICIARY'S CREDITED NOR AMOUNT REFUNDED
debited by Rs5000.0 on 18Dec22 transfer to TANISHQ/TITAN Txn ID [protected]...
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K
Kruvi
from Vadodara, Gujarat
Dec 15, 2022
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Bracelet colour change

Address:F6, Rajiv nagar, new vip road

Ridiculous service, i recieved from your company, actually I purchased one bracelet from nearest tanishq showroom, after 2 months only, colour are getting light than i gave for replacement they took 1 month for that, then also they are providing me different Meena work gold bracelet.
I NEVER RECOMMEND THIS COMPANY TO ANYONE...THEY ARE WASTING OUR TIME NOTHING ELSE .. YOUR COMPANY ONLY MAKING FOOL, BY SELLING WRONG PRODUCT.
br...
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