Tanishq — Rivaah ashirwad Sovereign Saver scheme

Address:

Tanishq factory showroom, Hosur, Tamilnadu

Sir / Madam,

Ref : Rivaah aashirvaad Soverign Saver scheme Account Number :[protected]

I enrolled in the Rivaah Aashirvaad Sovereign Saver Scheme on 01/12/2022. Monthly payment was Rs 50, 000. All the instalments were paid on time. The total instalment paid was Rs 5 lakhs and the equivalent gold blocked was 93.3285 grams. Screen shot attached herewith. On 28/10/23 I went to the Tanishq factory showroom at Hosur to claim the gold that was blocked in my account. Rs 5 lakhs was still with Tanishq then. The showroom executive (Mr Jaishankar) refused my purchase saying that I have exceeded 330 days by one day. Days calculation screenshot attached. I did not receive any call or SMS from the store about the validity expiry. Moreover Rs 5 lakhs was still with Tanishq then.
I am a Tanishq customer since last 20 years and every year I continued to be a member in the prevalent scheme then.
I returned empty handed and frustrated. In the evening the store executive from Tanishq made an online transfer of Rs 5 lakhs to me without any benefit. Tanishq used my funds to run their business for 11 months.
I trusted Tanishq that it would give me 93.3285 grams at the end of the scheme. It ended in mis-trust and cheating.

I request you to direct the store to release 93.3285 grams of gold for me.

Thanks and regards

K V Natarajan
[protected]