Titan Company Complaints & Reviews

Hi,
This is Ashish Gohad, visited your Dharmpeth Nagpur shop on 24/10/2023 for purchase of short mangalsutra for my wife. For that we have exchange our old mangalsutra. While valuation of old mangalsutra your staff didn't explain details of deduction from gold purity. They calculate 70 % purity of my old mangalsutra. When invoice generate I shock to see further more deduction of 8% from 70% gold value.
When I ask for clarification,...

Titan smarts watch no 90155AP01 display not working only vibrate but not showing any activity on Watch already given to you Titan authorized dealer CT PUNDOLE & SONS PVT LTD SINGHAGD ROAD PUNE. vide their receipt no. 33927 dt.[protected]. Till date I have not received any feedback from them. Also, they are saying that replacement watch not available in Titan company. So till date I have not received my watch

Hello,
i visited titan showroom to change batteries of my wrist watch they charged me rs 496.00 which i paid but later i got link of bill on my mobile trough sms which was rs 268.00

now dealer is denying to return difference amount you should take action against dealer otherwise i will go in consumer fourm.

Details of dealer is : titan world ug 2&3 regal center sapna sangeeta road indore

invoice no : biaw[protected]

payment 496.00 paid by online and i have record of it.

I have placed an order of mangalsutra of rupees 67091 on 13 october 2023 from the tanishq website . Firtsly no message mail or call came from the tanishq about thw order confirmation or anything . So on sunday when i was tracking my order it was marked as cancelled by tanishq side only so when i called their customer care number they informed me that me that my order was cancelled due to warehouse rejection and i will get my refund withinn 5-7 working days. Its been 6 days already and i haven't received my refund so when i called their customer service number they told me that they will inform me about the refund process via call but no call came to me the other day day they said that i will get the update about refund via mail .. again no mail came ..i dont know when will i get refund i have been asking them daily but no information is given to me please solve my issue and refund my money

Long days I try to activate the watch, I tried send the OTP to my mobile number but till date I didn't receive the OTP.

Analog watch symbols which represents time got detached from the dial and are moving in the clock. This is creating a lot of problem in reading time

Worst experience with Tanisq.

Account number :[protected].amt paid -20, 000
We have enrolled for Rivah aashirvaad sovereign saver plan at Velachery Tanisque store on Oct 2nd 23.However they added my account in to value plan.
Later got a call from the store stating ot was their technical issue.

They informed me that they will refund me the amount paid and later add in to sov.saver plan.I agreed for...

I have ordered a pendant online (app) on 30th Sept 2023 and it was delivered on 3rd October with the hard copy of invoice, the invoice doesn't have the proper breakup of the gold price, making charges and stone amount etc. I requested the same through chat and call and waited for a soft copy, but the support agents keep saying to wait for 24 to 48 hrs and it's been 6days and no one followed up, does it really take so long to share a soft copy of invoice? I am really disappointed with the allover experience with Tanishq!

Dear sir,

My daughter Krati Agarwal started to invest in Golden Harvest plan from 02.08.2022 to 02.06.2023 A/c no[protected] of Rs 20000/- at Ajmer Rajasthan Tanishq showroom.

But till today no satisfactory answer given by Tanishq showroom regarding refund of Rs 200000/- while I visited on Saturday 16.09.2023 and Mr Anshu Sharma assured for refund till Monday as our cheque has been dispatched from head office...

MY NUMBER IS. ([protected])([protected]) MY NAME IS ANKUSH SUDHAKAR PANDIT.SIR... I AM MANY MANY CALL FOR OUR HELPLINE NUMBER CUSTOMER SERVIce. I have many many complaint bt no responce this fastrack revolt fs1 watch are duplicate.. This watch are on and off on off no working only on off... I have purchased onlie flipcart.. And i check bt return policy ended.. So i call our customer care so no reply.. Plz help me🙏🙏🙏🙏 this returned...

TANISHQ © 2023 Titan Company Limited.

Dear Concern, I opened Golden Harvest scheme in tanishq GH[protected], I visited tanishq store for shopping from my Golden harvest scheme, after 2 hours of shopping at the time of billing the tanishq sales and accounts executives said that my GH Scheme is not working today and voucher not redeem, they said please come after 2 days, , then i had visited 2 to 3 times, but didnt get any successful...

I made a payment of RS 2000 but the transaction failed and amount debited from my account

I have tried to buy online digigold of Rs 1000 through tanishq on 10 August 2023. Amount was deducted. Neither order was placed nor my amount is refunded. I have contacted their customer care number of times and every time they assure that it will be refunded with 48-72 hours. But till now no refund by them. Tata Tanishq company is a fraud company. They have looted my money. I advice all not to get trapped in their schemes of online purchase. Till now they have not refunded my amount. Unethical behaviour of company.

I have tried to buy online digigold of Rs 1000 through tanishq on 10 August 2023. Amount was deducted. Neither order was placed nor my amount is refunded. I have contacted their customer care number of times and every time they assure that it will be refunded with 48-72 hours. But till now no refund by them. Tata Tanishq company is a fraud company. They are looting my money of our Indian citizens. I advice all not to get trapped in their schemes of online purchase. Till now they have not refunded my amount. Unethical behaviour of company.

I have not received any discount coupon from Titan even after bein a shareholder for more than 1 year .

I am not sure if Titan treats its shareholders according to their number of shares where shareholders having larger holdings in the company are only entitled to such benefits .

Please find the details below
Demat Id :[protected]
DP Id : 12088700
Name : Saurabh Sengupta
Email...

Dear Sir,

I had licked a Ring at your Franchisee R.K.Swarn Pvt Ltd, Samad Road, Aligarh on 06.08.2023. Since its size was more than the ring available with you, you noted the order to ask for it and took an advance payment of 25, 000/- from me on the same day and also blocked/Froze the rate of gold for the same day. (refer order no 81 dated 06.08.2023) your concerned sales man told me that after some time this ring will be...

Hi there,

I live in Canada. I recently bought titan Smart watch Talk S and trying to connect it with my phone. However, I am not receiving OTP. Tried many times but still facing the same problem....

I would like to inform you that I had already paid the installment for 9 months. And for this August month we can't able to pay the installment because the due date is expired. But we continuously getting the message is that due date is extended upto 30th August. So we asked your staff for paying this month installment and they said that you can't pay the installment. And we don't know what to do. Please kindly look into it and get back to us.

I would like to inform you that, I had already paid 9 months installments rs 7500 for every month. And we got the information from your staff is that August month due date is already expired and you can't able to pay installment for this month. But we receiving the message is due date is extended upto 30th August. So we asked your staff for paying our installment, but they were saying that you can't able to pay. And we don't know how to pay the installment for this month, please kindly look into the query and get back to us.

I had the worst experience with Titan as the quality of the watch is very low and service is pathetic. I bought a Titan workwear watch on July 1st, 2023 and the colour started to fade away in just a week. When I realized that and went to Titan Service center in Jorhat, the unprofessional store manager denied warranty claiming it is due to scratches. I had a simple question - If it is due to scratches, then where is the scratch mark. The quality is so bad, what is the point of me paying for Titan watch. I will never purchase Titan watch after this experience. Casio service and watches are much better. My advise is be accountable. After paying so much money, all I got is low quality product and pathetic service. I'll never have anyone in my Circle wear a Titan watch and I'll let the whole world know how you treated me. The first day I went to store, I was said Manager was not there and that they said would call me. I never got the call so I visited yesterday again but was denied warranty. All I want is replace the entire metal strap.

In case you have to reach out to me, call me on [protected] or send an email at bhupesh.[protected]@gmail.com. This is my last hope. I am absolutely disgusted. Either fix it or stop selling such craps. I wasted my money.