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Titan Company Complaints & Reviews

titan.co.in
2.4
Updated: Sep 12, 2025
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Titan Company reviews & complaints page 3

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S
Saurav2450
from Noida, Uttar Pradesh
Oct 28, 2023
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Address: Gaur city mall, greater Noida West, gautam buddh nagar, Uttar pradesh

I have submitted the necklaces to gaur city mall Tanishq store on 24/09/2023 to repair it, but they are keep on making excuses and and not returning it at all, although delivery date was 1st of October.
Titan Company customer support has been notified about the posted complaint.
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    K
    [email protected]
    from Delhi, Delhi
    Oct 27, 2023
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    I am complaining about Mr Raman Kumar Running Media2000services with pan number ATAPK1044k and gst 09ATAPK1044K1ZT who is an employee in Tanishq Muzaffarpur from 11 years carrying number phone number +[protected]

    Yours sincerely
    Krishna Mukherjee
    Titan Company customer support has been notified about the posted complaint.
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      A
      Ashish Gohad05
      from Nagpur, Maharashtra
      Oct 26, 2023
      Oct 31, 2023
      This thread was updated on Oct 31, 2023
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      Mis selling/ misleading

      Hi,
      This is Ashish Gohad, visited your Dharmpeth Nagpur shop on 24/10/2023 for purchase of short mangalsutra for my wife. For that we have exchange our old mangalsutra. While valuation of old mangalsutra your staff didn't explain details of deduction from gold purity. They calculate 70 % purity of my old mangalsutra. When invoice generate I shock to see further more deduction of 8% from 70% gold value.
      When I ask for clarification,...
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      D
      Deepak Raghunath Walimbe
      Oct 23, 2023
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      Address: CT PUNDOLE & SONS PVT LTD SINHAGAD ROAD, PUNE

      Titan smarts watch no 90155AP01 display not working only vibrate but not showing any activity on Watch already given to you Titan authorized dealer CT PUNDOLE & SONS PVT LTD SINGHAGD ROAD PUNE. vide their receipt no. 33927 dt.[protected]. Till date I have not received any feedback from them. Also, they are saying that replacement watch not available in Titan company. So till date I have not received my watch
      Titan Company customer support has been notified about the posted complaint.
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        R
        RAVI123412
        Oct 21, 2023
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        Address: INDORE

        Hello,
        i visited titan showroom to change batteries of my wrist watch they charged me rs 496.00 which i paid but later i got link of bill on my mobile trough sms which was rs 268.00

        now dealer is denying to return difference amount you should take action against dealer otherwise i will go in consumer fourm.

        Details of dealer is : titan world ug 2&3 regal center sapna sangeeta road indore

        invoice no : biaw[protected]

        payment 496.00 paid by online and i have record of it.
        Titan Company customer support has been notified about the posted complaint.
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          C
          Chaya Nautiyal
          Oct 20, 2023
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          I have placed an order of mangalsutra of rupees 67091 on 13 october 2023 from the tanishq website . Firtsly no message mail or call came from the tanishq about thw order confirmation or anything . So on sunday when i was tracking my order it was marked as cancelled by tanishq side only so when i called their customer care number they informed me that me that my order was cancelled due to warehouse rejection and i will get my refund withinn 5-7 working days. Its been 6 days already and i haven't received my refund so when i called their customer service number they told me that they will inform me about the refund process via call but no call came to me the other day day they said that i will get the update about refund via mail .. again no mail came ..i dont know when will i get refund i have been asking them daily but no information is given to me please solve my issue and refund my money
          Titan Company customer support has been notified about the posted complaint.
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            V
            Vinoth 12345
            Oct 17, 2023
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            Long days I try to activate the watch, I tried send the OTP to my mobile number but till date I didn't receive the OTP.
            Titan Company customer support has been notified about the posted complaint.
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              D
              Devinder Mahajan
              from Kathua, Jammu and Kashmir
              Oct 16, 2023
              Oct 17, 2023
              This thread was updated on Oct 17, 2023
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              Analog watch symbols which represents time got detached from the dial and are moving in the clock. This is creating a lot of problem in reading time
              Titan Company customer support has been notified about the posted complaint.
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              No refund yet.

              Worst customer service.No response
              Reply
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                V
                Vimal@82
                from Chennai, Tamil Nadu
                Oct 13, 2023
                Oct 18, 2023
                This thread was updated on Oct 18, 2023
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                Rivaah Ashirwad plan

                Worst experience with Tanisq.

                Account number :[protected].amt paid -20, 000
                We have enrolled for Rivah aashirvaad sovereign saver plan at Velachery Tanisque store on Oct 2nd 23.However they added my account in to value plan.
                Later got a call from the store stating ot was their technical issue.

                They informed me that they will refund me the amount paid and later add in to sov.saver plan.I agreed for...
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                H
                HeenaF
                from Hyderabad, Telangana
                Oct 10, 2023
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                I have ordered a pendant online (app) on 30th Sept 2023 and it was delivered on 3rd October with the hard copy of invoice, the invoice doesn't have the proper breakup of the gold price, making charges and stone amount etc. I requested the same through chat and call and waited for a soft copy, but the support agents keep saying to wait for 24 to 48 hrs and it's been 6days and no one followed up, does it really take so long to share a soft copy of invoice? I am really disappointed with the allover experience with Tanishq!
                Titan Company customer support has been notified about the posted complaint.
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                  K
                  Krat
                  Sep 20, 2023
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                  Refund

                  Address: 852, B K KAUL NAGAR, AJMER

                  Dear sir,

                  My daughter Krati Agarwal started to invest in Golden Harvest plan from 02.08.2022 to 02.06.2023 A/c no[protected] of Rs 20000/- at Ajmer Rajasthan Tanishq showroom.

                  But till today no satisfactory answer given by Tanishq showroom regarding refund of Rs 200000/- while I visited on Saturday 16.09.2023 and Mr Anshu Sharma assured for refund till Monday as our cheque has been dispatched from head office...
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                  A
                  [email protected]
                  Sep 16, 2023
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                  Fastrack revoltt fs1 digital watch

                  Address: At post kekatnimbhora pin code 425114tal jamner dist jalgaon

                  MY NUMBER IS. ([protected])([protected]) MY NAME IS ANKUSH SUDHAKAR PANDIT.SIR... I AM MANY MANY CALL FOR OUR HELPLINE NUMBER CUSTOMER SERVIce. I have many many complaint bt no responce this fastrack revolt fs1 watch are duplicate.. This watch are on and off on off no working only on off... I have purchased onlie flipcart.. And i check bt return policy ended.. So i call our customer care so no reply.. Plz help me🙏🙏🙏🙏 this returned...
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                  P
                  PankBush@123
                  from Greater Noida, Uttar Pradesh
                  Sep 6, 2023
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                  Resolved

                  Golden Harvest scheme in tanishq GH 118095011 Kindly refund my money

                  TANISHQ © 2023 Titan Company Limited.

                  Dear Concern, I opened Golden Harvest scheme in tanishq GH[protected], I visited tanishq store for shopping from my Golden harvest scheme, after 2 hours of shopping at the time of billing the tanishq sales and accounts executives said that my GH Scheme is not working today and voucher not redeem, they said please come after 2 days, , then i had visited 2 to 3 times, but didnt get any successful...
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                  A
                  Alloo
                  Aug 31, 2023
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                  I made a payment of RS 2000 but the transaction failed and amount debited from my account
                  Titan Company customer support has been notified about the posted complaint.
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                    S
                    saatvik2
                    Aug 31, 2023
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                    I have tried to buy online digigold of Rs 1000 through tanishq on 10 August 2023. Amount was deducted. Neither order was placed nor my amount is refunded. I have contacted their customer care number of times and every time they assure that it will be refunded with 48-72 hours. But till now no refund by them. Tata Tanishq company is a fraud company. They have looted my money. I advice all not to get trapped in their schemes of online purchase. Till now they have not refunded my amount. Unethical behaviour of company.
                    Titan Company customer support has been notified about the posted complaint.
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                      S
                      saatvik2
                      Aug 31, 2023
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                      I have tried to buy online digigold of Rs 1000 through tanishq on 10 August 2023. Amount was deducted. Neither order was placed nor my amount is refunded. I have contacted their customer care number of times and every time they assure that it will be refunded with 48-72 hours. But till now no refund by them. Tata Tanishq company is a fraud company. They are looting my money of our Indian citizens. I advice all not to get trapped in their schemes of online purchase. Till now they have not refunded my amount. Unethical behaviour of company.
                      Titan Company customer support has been notified about the posted complaint.
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                        S
                        Saurabh3092
                        from KOLKATA, West Bengal
                        Aug 30, 2023
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                        Discount coupon not received

                        I have not received any discount coupon from Titan even after bein a shareholder for more than 1 year .

                        I am not sure if Titan treats its shareholders according to their number of shares where shareholders having larger holdings in the company are only entitled to such benefits .

                        Please find the details below
                        Demat Id :[protected]
                        DP Id : 12088700
                        Name : Saurabh Sengupta
                        Email...
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                        A
                        Ajaysbi
                        from Delhi, Delhi
                        Aug 29, 2023
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                        Excess Payment Demanded

                        Address: Aligarh

                        Dear Sir,

                        I had licked a Ring at your Franchisee R.K.Swarn Pvt Ltd, Samad Road, Aligarh on 06.08.2023. Since its size was more than the ring available with you, you noted the order to ask for it and took an advance payment of 25, 000/- from me on the same day and also blocked/Froze the rate of gold for the same day. (refer order no 81 dated 06.08.2023) your concerned sales man told me that after some time this ring will be...
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                        S
                        Swatimaria
                        Aug 29, 2023
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                        Not receiving OTP

                        Hi there,

                        I live in Canada. I recently bought titan Smart watch Talk S and trying to connect it with my phone. However, I am not receiving OTP. Tried many times but still facing the same problem....
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                        Pavirevathi
                        from Erode, Tamil Nadu
                        Aug 27, 2023
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                        Address: Peramachipalayam Road, kadappanallur , bhavani , erode

                        I would like to inform you that I had already paid the installment for 9 months. And for this August month we can't able to pay the installment because the due date is expired. But we continuously getting the message is that due date is extended upto 30th August. So we asked your staff for paying this month installment and they said that you can't pay the installment. And we don't know what to do. Please kindly look into it and get back to us.
                        Titan Company customer support has been notified about the posted complaint.
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