Tata AIA Life Complaints & Reviews

I have a Tata AIG Life Policy No. C[protected] and paying annual premium of Rs. 8530/- in the month of October every year. Tata AIG Life sends the policy premium payment notice without fail in time but never bothers to send the PREMIUM RECEIPT. Please arrange to send the last Premium receipt through my E-mail so that I can submit for my IT exemption by 15.3.09.

I had appliyed one policy from Tata Aig Life Insurance in month of March 2008, but till date my policy was not recived .
And after asking from Agent compony they both are not aware about it.
I dont want to take this policy & wants to take my Money back of Rs. 25, 000/-
Pls. Help in this matter

Regards
Harinder Rai
[protected]

Sir/ Madam,

Myself “Sulabh Rastogi”, Applied for a policy named “Maha Life Gold” of Tata Aig Life Insurance Co.”. When I got the policy documents on 8 Jan.2009, I found that it was not the same policy I had applied for. I found that my signatures were forged 3 places,
(1)Sales Illustration,
(2)Application Form &
(3)General Amendment Form.
This was a complete case of forgery and cheating by the representative of Tata Aig Life Insurance Co. He also misguided me about the guaranteed returns w.r.t the policy.

Henceforth, I complained to the branch manager of New Friends Colony, Delhi –
Mr. Deepak, Branch Manager of broker company-Mr. Chander Dikshit, RespectiveAdvisor-Mr.Navneet Pandey and the customer care official of TATA AIG and told them to discontinue it. But they tried to influence me about the policy which I rejected. I surrendered the policy documents along with my written complaint on 13 Jan.2009, inspite of that, amount of Rs.13, 639 has been withdrawn on 29 Jan 2009 and refused to cancel the policy without any clarification.I am feeling harassed and cheated.
Please do the needful by refunding the entire amount to me and taking appropriate action against the guilty.Also I would be grateful if you mail me your response.


Yours truly,
Sulabh Rastogi
Policy No.-C[protected]
Complaint No.-16873(given bt Tata Aig at the time of cancellation request)
Mobile-[protected], [protected]
446, Bholanath Nagar,
Baburam School Road
Delhi-110032

My Pol.No.U[protected]
Units under TLL=7752.998501 @Rs10.848
Units under TGL=615.[protected]@Rs15.061 <mailto:TGL=615.[protected]@Rs15.061> as
on18.07.06
After this I have paid perm for 2006 and 2008 but without any further
intimation from Tata-AIG.
On receipt of Mobile message for 2008 prem I and my wife went to your DHN
office at Bank more-Sriram Plaza to deposit the prem but before that I asked
for my fund valvue.
Seeing the statement which Ihave I was taken aback as the Value stood at Rs
85346.58 @Rs 16.349.
This appears rediculas since my top-up was Rs 84000/- @rs10.848 and how the
same gets down with a NAV of Rs 16.349?
More over the units shown is 5222.74 against the opening units of
7752..998501.
What aabout the prem units?
Getting no reasonable answer I signed the Regular prem holiday paper given
to me.
BUT I AM NOT SATISFIED THE WAY TATA-AIG HAS DEALT MY HARD EARNED MONEY AND
AS SUCH WOULD REQUEST YOU TO MAIL ME FULL DETAILS BEFORE I MAKE UP MY MIND
AS TO WHETHER I PAY 2008 PREMIUM OR QUIT AS ALREADY FAXED TO TO SUCH ACT ON
YOUR PART ON 23.04.07 ADDRESSED TO Mr PUNEET ADNANI.

I have, at the very first instance, had bitter experience with TATA AIG. I do not know as to whether my problems will be looked in to. However, as I do not have any other go to complain and as I do not know how to approach the concerned person, I am writing to you. GOD ONLY KNOWS WAHT HAPPENS TO THIS LETTER. I mean whether it is answered.

During the November 2007, I was approached by TATA AIG personnel over my cell and requested to take Medical Insurance. Promptly I had conveyed my willingness as I was thinking to take one at that time (and my bad time has also started). I was continually being approached by TATA AIG personnel and within a span of two or three months I was offered or for that matter I had taken four policies viz. Health Care Plus Plan Policies two; M.R.P one and GP one. (I thought all the different calls are for one policy only and I do not know as to how I was misleading myself). However, I had accepted all the policies and after I came to know that I had taken two health care Plus Plan Policies, then I had contacted TATA AIG personnel for cancellation of one policy on 09.02.2008 numbering HLP-[protected]/ 17 /18 and requested for refund of money of Rs.8, 469/-

I spoke to Mr. Mathew (Phone No.[protected], ANH and again on29.02.2008 and 01.03.2008.I had also spoken with Mr.Atul on 08.03.2008(No.[protected] and again on 11.03.2008. I do not know their designations or status in TATA AIG. But they all have promised me very effectively that as if they are refunding money within a day if not in hours. As I am spending lot of money over phone calls, I stopped contacting TATA AIG, thinking that they would definitely contact me at the time of renewal of these policies.

Funnily, TATA AIG personnel have started to contact me for renewal of Health Care plus Plan Policies. This time Mr.Azhar and Bipin (Tel.nos[protected] contacted me on 15.12.2008 promising to refund my policy money which was cancelled on 09.02.2008 within a day. I also spoke with Ms. Ashwini on 11.12.2008 and Mr. Praveen Kumar on 16.12.2008.

Unfortunately every one from TATA AIG has been requesting to renew my other Help Policy numbering HLP-[protected] / 6009 / 6011 / 6779. I had promised to each and every one to refund my money first and I would definitely renew the above policy covering four (4) persons.

This is one accept. The other one was, I have been requesting for the past one ( 1) month for a receipt for the money I have paid to TATA AIG for claiming Income Tax benefit U/S 80-D. Till date, TATA AIG have never bothered to send a receipt.

I would be the HAPPIEST MAN IN THE WORLD, if my letter is answered, at least, within a couple of days or kindly inform the exact address to whom I have to contact.

Hope you will do the needful in the matter

dear sir, i have not intersted taking a policy from TATA AIG that i informed to AIG Customer care as well as i returned the policy documents to the insurence company dated on 28/06/08 through india post receipt no:RLAD B 973 further i have not received any policy doc form TATA AIG though you are showing premium amount in my credit card statement for the last 2 months, i intimate here at trivandrum branch they are not respond properly, i am fed up with your credit card from the next statement i dont want to see the premium amount of Tata AIG otherwise i will surender your card so please do needful.

i had apply for a policy in tata aig life a new look at life and sales person told me this policy of our company i u not like any thing and want close it simply write a letter to us and give ur detail (book late) and u will get your money back . but my problem is i havnt received my book late yet .it is allready 2 months back and after one months of my application i got a letter form tata aig in that my policy detail given where. i recetly called on given customer care no. to stop and cancel request for this policy. they told you visit our branch and give a writen letter . i visited vikas puri branch and given my application for cancel and not received document . but steel they hadnt canceled my policy and i m suffring this problem since last 2 months . now i want my money back nothing else. please give me justice.

MY CLAIM OF CRITICAL ILLNESS FOR HEART ATTACK WAS CANCELLED BY TATA AIG LIFE INSURANCE CO. ON THE GROUNDS THAT HEART ATTACK IS NOT INCLUDED IN CRITICAL ILLNESS.
I am surprised to note that severe heart attack has not been considered as qualifying condition under critical illness falling within the coverage of Health Protector Plan OF TATA AIG LIFE INSURANCE.
PATIENT was admitted to Indraprastha Apollo Hospital with a complain of severe chest pain/sweating which was diagnosed a severe heart attack with a danger to life. Moreover, if it is not a critical illness according to terms/definitions OF THE POLICY then why the same was not rejected at the time when the claim was submitted as to why you have harassed by asking a heart patient to fill more documents/to collect more papers information from the hospital.

Apart from it, I am shocked to know THE way of investigation as one of TATA AIG's representative has gone all medical stores available in our area with showing my photogtaph and address to confirm whether any medicine for diabetes has been purchased by me or my family members in the past few years but this act has made me and my family members a laughing stock in the society as we have committed a fraud by purchasing Health Protector Plan on seeing the reputation of company.

As rejection of such genuine case of illness involving high percentage of life risk put a question mark to the reputation of such a big company of international fame moreover the diagnose and treatment of heart attack has also been done in such a reputed hospital of the society..

Sir,
I had been working in Tata AIG Life Siliguri (SG02) from last 9 months that is since October 2007. Inspite of giving my 100 % i was not being able to perform in the company. So i placed my resignation on 30th June 2008 to Senior Branch Sales Manager but i was told to continue, finally the same happened i could not give anything to the company so at the end of the month when i went to the office again to place my resignation i was told that i was terminated. My salary was blocked and for this reason i had to suffer great problems, i had taken a loan and a byke in finance and my emi's used to get deducted from my salary account which got bounced for which i charged a fine of Rs. 950/-, apart from that the collection guys used to come to my place to ask for the payment, i faced a hell lot of harrasments. With due respect i want to know who is anserable to this. If my resignation on dated 30th June 2008 was accepted i would have applied in a different company and everything would have been working in a normal condition. There are people in this company who get much higher salary than mine and they sit at there home informing to the company that they are going outstation to collect business, and collect there salary giving zero business for last 3 months. There is no one to speak. So please look into this matter and for your kind consideration i will be highly obliged.

Thanking you

Yours truly
Devraj Dasgupta
Ph: [protected] / [protected]

Worst possible customer care on this earth!!! They do not deliver the premium receipt even despite multiple mail reminder / phone calls. But they never forget to dig you out from deepest hole if your premium is due. Once premium is paid they will disapper until next premium is due. Escalations are simply ignored.