Tata AIA Life Complaints & Reviews

I am a NRI living in Europe. I had availed a Tata AIA Life Insurance policy in the month of December 2021.

I was told that I am eligible for a GST waiver for the premium paid. I have not been refunded until now 14th March 2023 and I've paid the second premium as well.

The agents contacted me for documents proving that I am using a NRE account and that the premium was paid from it. Also my foreign address proof.

This has still not been addressed. I tried reaching the chat/raise a request on website, but there is always a technical error there.

I have taken out a Life Insurance policy with Tata Aia that pays out every 3 years. I didn't receive the cheque for 2016. I raised a complain with Tata Aia. They checked and confirmed that the cheque was not cleared in 2016. They promised to credit the amount to my bank account in 3 days. How after 1 month they are now saying the cheque was cleared in 2016! I can't believe they can do this to a customer!

My purchased a TATA AIA life insurance policy for her, we have paid 3 month advanced, then after 3 month 1 more premium, policy was assigned to my mother it was working well, but when i tried to pay 5th premium of my mother policy, it's suddenly stared showing wrong policy number, now I am unable to pay the policy amount for my mother policy not even able to login the portal, I don't have any idea, what's going on, TATA AIA also not responding, they didn't gave any alert mail or message anything & suddenly policy got stopped, this is very irritating & frustating, we have tried mailing them too, but no reason & no answer for those mails, why did they cancelled it, my mother wants to continue this policy, it they cancelle it now, it means they have spoiled out last 5 months & money, who will be responsible for this, this is very disgusting servive from TATA AIA, i want solution for this right now. thank you.

Sir I'm Chandrakanta Mekap from Kendrapara, my agent code is AIL5527386
This code is new, but I'm not working properly due to my personal problem.
I'm requesting to Kendrapara Tata AIA life branch for cancellation the code and noc, but they are not agreeing to it without any business.They are forcing for business.Hence please kindly cancel my code and give me noc as soon as possible.

Sir I'm Subhadip Aich from Burdwan, my agent code is 5554839
This code is new, but I'm not working done properly due to my personal problem.
I'm requesting to burdwan Tata AIA life branch for cancellation the code and noc, but they are not agree to it without any business.they are force for business.hance please cancel my code and give me noc as soon as.. it's really help for me..

This is regarding ULIP (Case ID:[protected] refund process is going on since early November 2022!

I need to express many disappointments! I provided all requested documents multiple times, everytime, some new demand comes via email. Customer support phone staff says, you have provided all the documents and every thing looks fine but they cannot reply & confirm via email. Customer support who replies to emails and do not write name and ask something same or new document every time! This is unprofessional & unpleasant behaviour. Please be kind. Pls help to get refund in a timely manner. I need the funds for personal use urgently.

I had submitted below documents for Policy No. U[protected]:

Photograph (Policyholder)
Scan copy of duly filled & signed surrender form (Attached)
For NEFT details - copy of personalised cheque with signature as per policy document/ Photocopy of Bank Passbook (not more than one month old).
Copy of Address proof of policyholder
Copy Identity proof1 of policyholder
PAN and Adhaar phoro
Non-Resident Indian Customers
NRI Declaration & FATCA Form (Applicable only for NRI Customers)
NRI - Form 10F (in case of tax benefit under DTAA, to avoid double taxation)

Many thanks.

To,
The Concern Team.

This is in regards to my Policy enrollment under Param Rakshak (# U[protected]. To begin with, please note that I have enrolled mysel[censored]nder this policy almost a month back. I have already completed all my documentation & payments processes herewith as guided & mentioned by TATA terms. However in spite of completing the process & following up on the same since then I have not been treated well and neither there's any response from TATA customer care people or relevant team.

I have drafted 100's of emails & called on your customer care number for help even visited a local agency outlet yet no resolution has been provided to me till date. I was in contact with Mr. Swapnil (Policy executive) later Mr. Anurag Negi (who has introduced himself as Supervisor) both have asked me for further documents & payment acknowledgment which was provided by me 10 times on email as your online E-documents link didn't work out for me.

I have been chasing TATA AIA for a month now. My account is already debited on 22nd of Oct and I haven't received any acknowledgement on my policy as reference for me.

I didn't knew availing a single policy from TATA AIA can be so difficult, this is a pain now I write to you people every single day and I call on[protected] this number on daily basis but there's no response from your team, wherein this was number from which Mr. Swapnil is to call me for policy pitching and now he's bother less.

I am really frustrated now, I can't spend my time chasing your team every day. It's my humble request to you people kindly give me a solution here or refund my full amount ASAP. I'm done with this tortured. TATA is running with such dumb & irresponsible staff it's horrifying. Even a small tiny firm has good attentive customer care people but TATA is lacking here to a great extent.

I really don't know whether you guys are gonna grant me a solution or not, your customer care agent gave me this email ID to put my grievance and said I'll get a reply from here. God knows how seriously you people handle escalation/ grievance.

I have forwarded all my documents & required details on [protected]@tataaia.com email ID since 20th of October 2022 now. Kindly check and revert back here.

Name: SALMAN SALAUDDIN NAKADE
My register number is (India) [protected] (Kuwait) +[protected]
My registered email ID is [protected]@gmail.com
My policy details is Param Rakshak U[protected]
Payment made is NFT/FDRLM[protected]
Payment date 22/10/2022
TATA AIA LIFE INSURANCE. INR 95845/-

I LOOK FORWARD TO YOUR RESPONSE WITH REGARDS TO THIS COMPLAINT.

To,
The Concern Team.

This is in regards to my Policy enrollment under Param Rakshak (# U[protected]. To begin with, please note that I have enrolled mysel[censored]nder this policy almost a month back. I have already completed all my documentation & payments processes herewith as guided & mentioned by TATA terms. However in spite of completing the process & following up on the same since then I have not been treated well and neither there's any response from TATA customer care people or relevant team.

I have drafted 100's of emails & called on your customer care number for help even visited a local agency outlet yet no resolution has been provided to me till date. I was in contact with Mr. Swapnil (Policy executive) later Mr. Anurag Negi (who has introduced himself as Supervisor) both have asked me for further documents & payment acknowledgment which was provided by me 10 times on email as your online E-documents link didn't work out for me.

I have been chasing TATA AIA for a month now. My account is already debited on 22nd of Oct and I haven't received any acknowledgement on my policy as reference for me.

I didn't knew availing a single policy from TATA AIA can be so difficult, this is a pain now I write to you people every single day and I call on[protected] this number on daily basis but there's no response from your team, wherein this was number from which Mr. Swapnil is to call me for policy pitching and now he's bother less.

I am really frustrated now, I can't spend my time chasing your team every day. It's my humble request to you people kindly give me a solution here or refund my full amount ASAP. I'm done with this tortured. TATA is running with such dumb & irresponsible staff it's horrifying. Even a small tiny firm has good attentive customer care people but TATA is lacking here to a great extent.

I really don't know whether you guys are gonna grant me a solution or not, your customer care agent gave me this email ID to put my grievance and said I'll get a reply from here. God knows how seriously you people handle escalation/ grievance.

I have forwarded all my documents & required details on [protected]@tataaia.com email ID since 20th of October 2022 now. Kindly check and revert back here.

My register number is (India) [protected] (Kuwait) +[protected]
My registered email ID is [protected]@gmail.com
My policy details is Param Rakshak U[protected]
Payment made is NFT/FDRLM[protected]
Payment date 22/10/2022
TATA AIA LIFE INSURANCE. INR 95845/-

I LOOK FORWARD TO YOUR RESPONSE WITH REGARDS TO THIS COMPLAINT.

This is regarding cheating and false promises made on my TATA AIA policy.

I am holding a policy with TATAAIA policy number C[protected].

I must bring to your notice the following points.

Agent told me that I will get a return of minimum Rs 30000 every year after the first year. I was somehow convinced in buying the policy. This was later on told as a false promise by one of his seniors to me when it was time for that.
It's a big document which normally no one who is insured reads it. Every person depends on the visiting executives' details only. However I had read it after the free look period only where I found the discrepancies. On talking to their executive again he had assured me of what he had told me. On talking to some of his seniors I was told that whatever is written will be followed. I was promised Rs 30000 every year from the next policy year which had later turned out to be a false promise. Also I was not told that the policy term is for 21 years which was never my requirement.
On call Tataaia agent asked me to show proof of conversation. So my question to them is: If you are a customer, while buying the policy from a brand, will you record the conversation? Will you take the signature for proof of what the brand agent says? I never expected & never experienced such a condition.
Tata AIA must teach their agents to speak the truth. For the sake of getting commission, they're playing with the money of customers.
I got many calls on this matter from 10-15 different customer care executives from TATAAIA & but the best part was that all were just role play to understand the situation instead of accepting their fault and later on turn back with no response.
Due to all of the above I am feeling cheated.

I had made a request to return my money which I had invested on this policy but my request is not taken care .

None of your customer agents reply me why a customer want to cancel policy after one year. offcourse she must be awaiting her premium after after one year which was told by the agent.

False information about policies, fooled me to buy when I got the policy kit. I was shocked to see wrong information now when I cancelled they are creating nuisance in refunding my money with some or other excuse. Complete mental harassment. I would never recommend anyone to buy anything from Tata aia. I have mailed more than 10 mails to help me but no one bothered to call me back. Policy bazaar is blaming Tata aia and Tata is blaming policy and I am the one who is suffering. Rubbish and biggest fraud. People who want to suffer May purchase Tata aia policy from policy bazaar because both firms are pathetic. They only want to extract money and once that’s done they ignore.

Deactivation of code
Dear team
𝙸 𝚐𝚘𝚝 𝚗𝚎𝚠𝚓𝚘𝚋 𝚒𝚗 𝚒𝚗𝚜𝚞𝚛𝚊𝚗𝚌𝚎 𝚒𝚗𝚍𝚞𝚜𝚝𝚛𝚢. 𝚋𝚞𝚝 𝚍𝚞𝚎 𝚝𝚘 𝚖𝚢 𝚒𝚛𝚍𝚊 𝚕𝚒𝚌𝚎𝚗𝚌𝚎 𝚒 𝚊𝚖 𝚗𝚘𝚝 𝚊𝚋𝚕𝚎 𝚝𝚘 𝚓𝚘𝚒𝚗 𝚖𝚢 𝚗𝚎𝚠𝚘𝚛𝚐𝚊𝚗𝚒𝚣𝚊𝚝ð�...⇄ 𝚖𝚢 𝚊𝚐𝚎𝚗𝚌𝚢 𝚍𝚎𝚝𝚊𝚒𝚕𝚜 𝚊𝚛𝚎 𝚊𝚜 𝚞𝚗𝚍𝚎𝚛. 𝚜𝚘 𝚙𝚕𝚎𝚊𝚜𝚎 𝚛𝚎𝚖𝚘𝚟𝚎 𝚖𝚢 𝚊𝚐𝚎𝚗𝚌𝚢 𝚍𝚎𝚝𝚊𝚒𝚕𝚜 𝚏𝚛𝚘𝚖 𝚙𝚘𝚛𝚝𝚊𝚕. 𝚖𝚢 𝚌𝚘𝚖𝚙𝚊𝚗𝚢 𝚠𝚊𝚗𝚝𝚜 𝚝𝚑𝚎 𝚜𝚝𝚊𝚝𝚞𝚜 𝚘𝚏 𝚌𝚊𝚗𝚌𝚕𝚎 𝚘𝚗 𝚒𝚛𝚍𝚊 𝚙𝚘𝚛𝚝𝚊𝚕 𝚜𝚘 𝚙𝚕𝚎𝚊𝚜𝚎 𝚍𝚘 𝚗𝚎𝚎𝚍 𝚏𝚞𝚕𝚕 𝚏𝚘𝚛 𝚖𝚎. 𝚖𝚢 𝚙𝚎𝚛𝚜𝚘𝚗𝚊𝚕 𝚌𝚘𝚗𝚝𝚊𝚌𝚝 𝚍𝚎𝚝𝚊𝚒𝚕𝚜 𝚊𝚛𝚎 𝚊𝚜 𝚞𝚗𝚍𝚎𝚛.

𝙽𝚊𝚖𝚎- Chetan Ganigi
𝙲𝚘𝚗𝚝𝚊𝚌𝚝 𝚗𝚞𝚖𝚋𝚎𝚛 - [protected]
𝙴𝚖𝚊𝚒𝚕- [protected]@gmail.com
𝙿𝙰𝙽 - AOYPG2794M
Agency name - TATA AIA
𝙰𝚐𝚎𝚗𝚌𝚢 𝙲𝚘d𝚎 - AIL5429257

𝚔𝚒𝚗𝚍𝚕𝚢 𝚛𝚎𝚖𝚘𝚟𝚎 𝚖𝚢 𝚊𝚐𝚎𝚗𝚝 𝚌𝚘𝚍𝚎 𝚊𝚗𝚍 𝚙𝚊𝚗 𝚗𝚞𝚖𝚋𝚎𝚛 𝚏𝚛𝚘𝚖 𝚒𝚛𝚍𝚊 𝚙𝚘𝚛𝚝𝚊𝚕 𝚞𝚛𝚐𝚎𝚗𝚝𝚕𝚢

Respected Sir
I had a policy C[protected] which got matured and I received the amount.Yesterday I received call claiming that it's from TATA AIA company and Manger of the company Mr.Rahul Guptha mob.No[protected] and informed me that my agent claimed money using one of my document which i didnt receive yet, it will go to her account today before releasing the cheque he contacted me and he guided me to do an online submission. He said as I completed locking period 2% benefit automatically going to agents account that agent named Hameeda submitted written statement that
agent and me both are relatives so I have no objection to release money to her account and when I said Hameeda is not working now at TATA AIA he said the amount 1 lakh 31260 will go to secondary agent Mathew Joseph's account.and he instructed me to remove agent code and create sel[censored]niversal code and informed the process of doing it and told me to register complain to IGMS and to submit Adhaar card, Pan Card, Photo, cacelled Cheque, email id and 32000 fees so and so..Today I received another call from Rita Sharma from HDFC Bank mob.No[protected] she said cheque is going to release to Mr.Mathew Thomas account...I am really confused is this a genuine information or scam..Did my agent cheated me in doing this...I would humbly request you to do the needful and to satisfy my grief by giving a speedy reply...
Thank you...

Policy no C[protected] January 2022 se active hai but aaj 7monrh ho gaya Policy bond ki soft copy receive nahi huyee

I had took a tata life insurance policy back in 2010 and closed it in 2015. yesterday i got a call from aia life insurance saying they have new guidelines provided by the government saying i have 1lakh amount remaining that will tranferred to the agent and he(Ashish Saxna: [protected]) gave me all the details of the policy number, saying something about agent code and removing agent from the policy else he will get the money, then he gave me complaint number and i will receive call from gbic, then after 10min i smelled something fishy and asked for the guidelines said he will sent it to my whatsapp, Since then he havent picked my number.
Think i missed a bullet.
How did they got all the details of my policy number, isnt that a security breach

I had applied for Term insurance with TATAAIA, since its a reputed company. My blood test was clear, and my treadmill also was more than 90%, in effect confirming my fitness. After which suddenly i was asked to take chest X-Ray. I had taken the same at APollo spectra at alwarpet chennai. Post which i was told my Xray is clear. no finding. But to my shock and dismay, TATAAIA Regional manager called me and asked me for repeat X-Ray claiming the film showed some finding. I responded stating, that, when the Xray, that too by Apollo hospital, which reads "normal study", is the result, WHY SHOULD I BE SUBJECTED TO RADIATION AGAIN. I also told them to collect the original film and read again, since Xray films digitally read can be distorted. They are refusing the same and are insisting me to go to their registered Xray lab. This seems like SOME AGENDA ' by the Insurance company for 'loading " of premium to the client. Infact this happened to me from HDFC life, which gave an erroneous escalated, scary reading of 352 of my cholestrol. I suspect ALL THE INSURANCE COMPANIES ARE NOW GOING ALL OUT TO MAKEMONEY TO COMPENSATE THEIR LOSSES, DUE TO CLAIMS DURING COVID. I want someone to bell the cat and hence I have chosen to. I am sure lots of people are being cheated by the insurance companies to escalate premiums and make a killing.

Dear Sir,
This is to inform you that I was working in Tata AIA Life as Life Planner having Agent Code : 4913512. I have resigned on 11.05.2022, but inspite of repeated request, my branch Tata AIA, Kakurgachi has not issued No -Objection Letter.
I would request you to issue the No-Objection letter / Cessation Letter

Regards,
Amrita Chakraborty
PH [protected]

I have Recieved multiple calls which I think are fake about a bonus. They are calling to deactivate the agent code and activate client code. Then I need pay around 20 k to get my compensation of my policy .

Dear Tata AIA i have an agency code in tata AIA from past year or so but due to some circumstances i wasn't able to work and recently I got a private job due to which u am required to provide them a NOC within 20 days so that my onboarding process could complete.
MY PAN NO : DDJPA7153M
MY AGENCY CODE :[protected]
Mail id : [protected]@gmail.com

Dear team, I Joined in Tata aia life as insurance advisor and now wanted to apply for Noc from the same. My code is 4927653. Please send it to my mail id. [protected]@gmail.com

This has reference of policy No. C[protected].

TATA AIA have not refunded the GST amount of RS 4500/-, levied against premium auto deducted from my NRE account. I have provided all the necessary details to prove that I am NRI and payment is made through NRE account.

Date of payment of Premium- 02/03/2022
Amount of premium - 2, 00, 000/-
GST deducted - 4, 500/-

Honorable consumer forum is requested to direct the insurance company to refund the GST amount of RS 4500/-.