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Tata AIA Life Complaints & Reviews

2.9
Updated: Jul 1, 2025
Complaints 350
Resolved
194
Unresolved
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Tata AIA Life reviews & complaints page 6

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R
rajegypt
Sep 22, 2021
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Team,

Please remove my Pan CARD from IRDA Look UP Portal as my License has been terminated 6 yrs ago Details as below :
Name Kavita Azta
Pan No. AULPK3802F
AGENCY CODE 4538544
DOB ;12 JUNE 1975

Thanks
Kavita Azta
[protected]
Tata AIA Life customer support has been notified about the posted complaint.
Hi Kavita, apologies for the inconvenience caused. We have made a note of your concern and forwarded it to our team. We will have it checked and get back to you. Thank you.
Tata AIA Life Customer Care's response, Oct 5, 2021
Verified Support
Hi Kavita, we request you to visit your servicing branch along with the documents mentioned below. Alternatively, you can also have them couriered to your servicing branch.

1) Cessation Certificate request letter
2) Customer details
3) Agent Id card
4) License copy

Please note, on receipt of complete documents and details, we will be able to process the Cessation Certificate request.
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    Shivkumar92
    from Anand, Gujarat
    Sep 22, 2021
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    Address: Anand Gujarat

    DOIPP0830L my pan card number

    I resigned 08/09/2021
    Today 15 day complete
    So please remove my pan in IRDAI agent system
    Tata AIA Life customer support has been notified about the posted complaint.
    Hi Shivkumar, apologies for the inconvenience caused. We have made a note of your concern and forwarded it to our team. We will have it checked and get back to you. Thank you.
    Tata AIA Life Customer Care's response, Oct 5, 2021
    Verified Support
    Dear Shivkumar, information pertaining to your concern has been sent to you on your registered email ID. Please let us know if you need any further assistance. Thank you.
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      S
      Shivkumar92
      from Anand, Gujarat
      Sep 22, 2021
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      Address: Anand

      Today completed 15 day in resign my insurance agent code in branch

      Please clear
      I need NOC letter
      Tata AIA Life customer support has been notified about the posted complaint.
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        sumeet kapil
        Sep 17, 2021
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        Sir I request to check the quality of liquor in j&k people are scared for quality so plz send some team to jammu & Kashmir for check quality is very low from 2020 don't wait for people to die
        Tata AIA Life customer support has been notified about the posted complaint.
        Hi Sumeet, as we understand that your concern is pertaining to Tata AIG General Insurance, we request you to write at [protected]@tataaig.com for further assistance. Thank you.
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          S
          Shived
          Sep 1, 2021
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          Hi

          Policy :U[protected] and U[protected]

          Im surprised to see that both my policies are surrendered, I want them reactivated with immediate effect:

          I'm already ina troubled situation(Covid lockdown) here in Melbourne, secondly I was told by your sales representative at policy bazaar who sold me these policies that my policies can only be surrendered if premium is not paid for 3 months continuously.

          I want my polices to be reactivated immediately since I'm ready to pay all the past dues STRAIGHT AWAY.

          Please confirm immediately and tell me total amount to pay.

          Thanks & Regards
          Shived
          Tata AIA Life customer support has been notified about the posted complaint.
          Hi there, apologies for the inconvenience caused. Requesting you to share your contact number and policy details. We will get it checked with the concerned team and get back to you shortly.
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            J
            Joshva1408
            Aug 23, 2021
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            Address: No 21 KK Nagar , Kallakudi Trichy

            Dear Team,

            Myself Joshva I have been placed as a agent from 08 February 2019 . My agent code is AIL4751700.
            Kindly consider my request to resignation from Tata AIA because I have selected in Exide life insurance company so that i need to terminate my code for my joining process in Exide life insurance company and also give me a NOC .
            Kindly do the needful.

            Thankyou
            Tata AIA Life customer support has been notified about the posted complaint.
            Hi Joshva, apologies for the inconvenience caused. We have made a note of your concern and forwarded it to our team. We will have it checked and get back to you. Thank you.
            Hi Joshva, we request you to get in touch with the branch manager for further assistance.
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              D
              Diva7523
              from Kolkata, West Bengal
              Aug 14, 2021
              Resolved
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              Resolved

              Address: 77/28/1 KANTADANGA VILLAGE ROAD ,P.O FINGAPARA, Posts office FINGAPARA DISTRICT 24 PARGANAS NORTH

              Have a agent code in tata aia life insurance bearing with TATAAIA4759694and pan : BXBPS2776J

              Now i got a job in the private sector in another field. Due to my name and pan showing in the irda database checks i'm facing some issues in present situation. Because my current software company (Deloitte) is asking for an update of the noc letter daily. I need to provide noc before joining. I'm stuck here. Could you please increase the priority of this case and please help me with the noc letter. I need to submit as soon as possible once i receive. I have already filled and sent you the letter o[censored]undertaking and cessation certificate request forms on or before 20th August 2021
              Sep 19, 2021
              Complaint marked as Resolved 
              Tata AIA Life customer support has been notified about the posted complaint.
              Aug 14, 2021
              Updated by Diva7523
              NOC LETTER AFTER AGENT ADVISOR TERMINATION TATAAIA4759694and pan : BXBPS2776J
              Verified Support
              Aug 16, 2021
              Tata AIA Life Customer Care's response
              Hi Diva, we have made a note of your details and shared it with the concerned team. They will get in touch with you. Thank you.
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                P
                Partha_bhunia
                Jul 28, 2021
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                Respected Sir/Madam
                I am Partha Pratim Bhunia, worked as a Life Planner at Tata AIA Life Insurance industries and my agent Id is 4805508. Honorable Sir I know that on dated 17th July 2020, my code was terminated as per mail from Distributor care.The letter said that the rest of my arrears would be given but I have not received it yet.I gave 3 more policies before my code was terminated.They did not consider it despite my repeated requests.My humble requests to you is that make arrangements to get my arrears as soon as possible then I will be forever grateful to you.For your kind reference I am giving the list of policy details.
                Policy Number Amonut Date
                C[protected] 20895 4/6/2020
                C[protected] 18000 26/06/2020
                C[protected] 11500 23/06/2020
                With Regards
                Partha Pratim Bhunia
                [protected]
                Tata AIA Life customer support has been notified about the posted complaint.
                Hi Partha, we have taken a note of your details and shared it with the concerned team. They will get in touch with you. Thank you.
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                  Sudhanshu12345
                  Jul 19, 2021
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                  Hi Sir/Madam,

                  I was mailing Tata AIA to cancel one of my policy from May-2021 month which comes under freelook cancellation, but now today[protected] company is saying that the freelook cancellation period got expired as it was of only 15 days.

                  The company responded back after 15 days it's their mistake and now they are not giving my refund.
                  Tata AIA Life customer support has been notified about the posted complaint.
                  Dear Sudhanshu, apologies for the inconvenience caused. Requesting you to share your contact number and policy details. We will get it checked with the concerned team and get back to you.
                  Sudhanshu12345's [Complaint's author] reply, Jul 20, 2021
                  Policy no is U203829295 and my contact details are below
                  Contact No - 9538399602
                  Email id - [email protected]
                  Hi Sudhanshu, we have made a note of your details and shared it with the concerned team. They will get in touch with you. Thank you.
                  Sudhanshu12345's [Complaint's author] reply, Jul 28, 2021
                  Hi Team,

                  After sharing all the scrrenshots and proofs that I have mailed all the documents for the policy cancellation within Free look period.

                  Still you guys didn't contacted me after that, Please contact me or tell me the final decision on same.
                  Hi Team,

                  After sharing all the scrrenshots and proofs that I have mailed all the documents for the policy cancellation within Free look period.

                  Still you guys didn't contacted me after that, Please contact me or tell me the final decision on same.
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                    J R Muralidharan
                    from Chennai, Tamil Nadu
                    Jul 6, 2021
                    Resolved
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                    For my Policy No: C[protected] I submitted Aadhaar Card, Bank Pass Book and Cancelled cheque scanned copies through mail.Subsequently I was asked to send masked aadhaar card copy and PAN card copy.
                    I sent these documents also through my mail which has been acknowledged by Tata AIA vide request number 75044247 dated 26th June, 2021.

                    Despite a lapse of around 10 days after this my payouts (Dividend etc., ) have not yet been credited to my Bank account.

                    Please arrange for credit of the amounts immediately.

                    -Arvind M
                    Mobile No: [protected]
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Tata AIA Life customer support has been notified about the posted complaint.
                    Hi J R Muralidharan, apologies for the inconvenience caused. We have made a note of your concern and forwarded it to our team. We will have it checked and get back to you. Thank you.
                    Dear J J R Muralidharan, information pertaining to your concern has been sent to you on your registered email ID. Please let us know if you need any further assistance. Thank you.
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                      K
                      kcdccb
                      Jun 29, 2021
                      Resolved
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                      Resolved

                      Address: GOWRIBIDANUR CHIKABALLAPUR KARNATAKA

                      Sir we have submitted the death claims 25th september 2020 policy number [protected] not yet claimed several times contacted to branch office of tata aia insurance by name ram mohan there is no reply from them please settel the issue
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Tata AIA Life customer support has been notified about the posted complaint.
                      Hi there, we would also require your contact details to assist you further. Thank you.
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                        nishantvicky
                        Jun 28, 2021
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                        As per TATA AIA customer care, refund has been credited to my registered bank account but i have not received any refund.
                        Rs18290 is the amount.
                        Policy Number : C[protected]
                        Complaint number with TATA AIA
                        Case ID:74868123
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Tata AIA Life customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 30, 2021
                        Tata AIA Life Customer Care's response
                        Hi Nishant, apologies for the inconvenience caused. We have made a note of your concern and forwarded it to our team. We will have it checked and get back to you. Thank you.
                        Verified Support
                        Jul 01, 2021
                        Tata AIA Life Customer Care's response
                        Hi Nishant, we understand that our official has contacted you and has addressed your concern. Also, the information pertaining to your request has been sent to you on your registered email ID. Thank you.
                        Jul 03, 2021
                        Updated by nishantvicky
                        Yes.. Thank you so much for refunding the money after 29 days.
                        Policy was postponed on 9th June. Got refund on 29th June.
                        That too postponed due to wrong reasons. I gave covid negative report dated 8th May.
                        One month passed as per your covid policy.
                        My medical was clean and clear.. You can have a look again.
                        It is just that same policy you can sell at higher premium.. I am happy that i have nothing to do with TATA AIA now. Blessing in disguise.
                        Refund took 29 days not sure how people claiming are really getting their hard earned money or not..
                        Verified Support
                        Jul 04, 2021
                        Tata AIA Life Customer Care's response
                        Hi Nishant, thank you for informing us. Also, do let us know if you need any further assistance. We're happy to help!
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                          Sandip Singla
                          from Noida, Uttar Pradesh
                          Jun 16, 2021
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                          Website: Tata AIA life insurance

                          Term Plan # C[protected] was issued on 18th May 2021 after all the verification and medical tests. completed all the required formalities as well.

                          I have received the policy document along with all terms and condition.

                          today (16th Jun'2021) received the premium back and policy have been terminated without informing me.

                          Now, when I am checking again for same plan on company's website, plan have been withdrawn and new plan is approx.30% expensive.

                          Because of this have to buy new plan at higher cost now. This is clearly a cheat case, cancel and sell on higher cost.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Tata AIA Life customer support has been notified about the posted complaint.
                          Hi Sandip, apologies for the inconvenience caused. We have made a note of your concern and forwarded it to our team. We will have it checked and get back to you. Thank you.
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                            M
                            Mihir Lal Sarkar
                            Jun 9, 2021
                            Resolved
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                            Resolved

                            I have been a shareholder of Tata communications limited since 2015. I am having 100 since then in my demat account. My DP ID is IN301516 and Client ID is 10143826. From my demat account I have come to know that the bonus shares issued by the company in September 2020 at the rate of 2:1 has not been credited so far. I request you to kindly verify the matter and do the needful so that shares are credited at the earliest. Thanks.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Tata AIA Life customer support has been notified about the posted complaint.
                            Hi Mihir, we understand that your query is pertaining to Tata Communications, we request you write to Tata Communication for further assistance.
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                              Pankaj kothari 90
                              Jun 7, 2021
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                              Address: Ajay Nagar ,bhiwandi 421302

                              Dear Tata team,
                              Mene policy bazar se tata ki child investment plan liya
                              policy no -c[protected] and U[protected] ye 2 policy liya jisame dono policy premium 6000 per month 10 year paid karne ko bola and maturity 21 year me 83.58 lakh rs milege apporx bola isse 1-2 lakh kam jyda ho sakta hai bola jo usane beja vo attachment kar raha hu jo policy bazar se yogita mem ne bataya
                              And as par Tata customer care number me bat ki Sonali medam se to unhone maturity
                              Amount 734400+841108 total amount 15, 75, 588 bataya
                              To sirji ye fark kese 68 lakh unhone jyda bataye issa kyu sir please aap bataye issme kya milega maturity ke time final kya milega taki me ninay le saku ki policy rakhu ya cancel karu
                              Ak bat sirji hum Tata company par bahut visvash karte hai issa vo bolenge to Tata par kese vishvash hoga please reply

                              Please Most urgent reply
                              Thank you so much

                              Pankaj kothari
                              [protected]
                              Tata AIA Life customer support has been notified about the posted complaint.
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                                Mou Pow
                                from Kolkata, West Bengal
                                May 10, 2021
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                                Address: Indusind bank, Tollygunge, Kolkata

                                Myself mou saha, last year september i had signed up for policy no c[protected].
                                I was told by an lady agent named moumita das., that i will receive 9 lakhs plus on maturity & also every year on my birthday i will get 4k something credit on my account., later when i didn’t receive any credit this year on my birthday i contacted her & she said she will let me know but after that so many day passed she didn’t let me anything even when i cross checked with her so i had to contact customer care of tata aia & from there i found out that i will not get any such cash benefit from this policy. I can’t believe i am fooled in such a way., now i will pay 1 lakh plus premium every year for 5 years then on the 10 year i will just receive 6 lakhs something where i was told 9.5 lakhs by the agent., it is unbelievable how she fooled me & played with my hard earned money..
                                Tata AIA Life customer support has been notified about the posted complaint.
                                Verified Support
                                May 12, 2021
                                Tata AIA Life Customer Care's response
                                Hi Mou Pow, apologies for the inconvenience caused. We have made a note of your concern and forwarded it to our team. We will have it checked and get back to you. Thank you.
                                I have been cheated the same way. I was told that I was guaranteed to get all my invested premiums on surrendering the policy after my policy payment term of 6 years. I only later noticed in the cryptic policy document did it say that I get only 50% back. I emailed TATA AIA to cancel my policy within my free look period. They agreed to everything and told me my policy is cancelled. It has been nearly a month and they still haven’t refunded the 12 lakes premium that I paid. Every time I email regarding it, I get a canned response saying the request will be processed in 3 or 6 days.

                                At this point I am believing that the whole company is just fraud.
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                                  Kumar Rajamani
                                  from Bengaluru, Karnataka
                                  Apr 28, 2021
                                  Resolved
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                                  Resolved

                                  Dear Sir,

                                  I am got Two phone calls to remove agent code deactivation process from my Tata life insurance policy[protected] to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents, and asked me to confirm availability in hometown for collecting the following documents like:

                                  1.Address Proof
                                  2.ID Proof
                                  3.Passport size photo
                                  4.Cancelled Cheque

                                  The caller saying that this year company has gain growth of, so that company has decided to declaring the bonus value of Rs.1, 32, 545/- to policy holder,

                                  For that the policy holders have to create one dummy policy to deactivate the Agent code, and then the bonus amount will be credit to you directly to policy holder.

                                  The caller asked me to pay 26000 it’s refundable and said will remove agent code from my policy. The 1ST caller said her name was Shumit Varma Mobile Number: [protected] and 2nd Caller Said and her phone Nandini Sharma Mobile Number [protected]

                                  For trusting them on discussion they are confirming the policy number, second confirming that Date of Birth.

                                  I am replied her i will go to the branch and then i will submit the documents, But they are ignored me to go branch and i got a doubt, and immediately I am recorded the call too.

                                  Note:
                                  1.How the concern per got my contact details ?
                                  2.How the per got policy number ?
                                  3.How they know the policy holder’s Date of Birth details?

                                  In the above is for your information and provide me necessary guidance in this regards.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Tata AIA Life customer support has been notified about the posted complaint.
                                  Apr 29, 2021
                                  Updated by Kumar Rajamani
                                  Nandhini Sharma - who claims to be Tata AIG - Senior Manager
                                  Her current number is [protected]
                                  Verified Support
                                  May 03, 2021
                                  Tata AIA Life Customer Care's response
                                  Dear Kumar, apologies for the inconvenience caused. We would require the number on which you are receiving the calls. So that we will get it checked with the concerned team.
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                                    Yamin Siddiqui
                                    Mar 26, 2021
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                                    I had bought a mouse from them, saw that the seal was broken and item is scratched and used. Took pics and placed a refund option on 11th march, today its 26th still no initiate of return, I had called them they assure that he will pickup tommorow, but nothing happened till now, even mailed them, still no sign. Worst experience.
                                    Tata AIA Life customer support has been notified about the posted complaint.
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                                      Nilamani barik
                                      Mar 25, 2021
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                                      My name is priyabrata mallick..My pan no is# arwpm9940q...

                                      Once i was trying to apply tata aia life, but while submitting my agent recruitment form, i got disconnected...

                                      After that again when i am trying to submitt my form, i get a top up called"pan is in use"

                                      please help me to submit my form
                                      Tata AIA Life customer support has been notified about the posted complaint.
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                                        Smitkumarj7
                                        Mar 23, 2021
                                        Resolved
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                                        Resolved

                                        Dear TATA AIA Customer Care,

                                        After considering various insurance product options, I had arrived at a decision that I wanted to insure myself with TATA AIA Maha Suraksha. However, I am extremely disappointed with and dissuaded by the kind of experience I've had, and I request you to take cognisance of my grievance so that others may be saved from the likes of the agony I'm about to share.

                                        As a part of the procedure, I was advised to take a medical examination.

                                        The following tests and sample collection were scheduled on 23rd March 2021 - in the hour of 9 am at Astha Pathology Lab (Dr. Anil Saxena), Jamnagar Gujarat.
                                        ECG
                                        Blood Pressure
                                        Blood Sample for Blood tests
                                        Urine Sample for Urine tests
                                        On arriving there, I was mortified to find that even in times like the Covid Pandemic when people and places have a higher responsibility to sanitise and maintain utmost cleanliness:
                                        As opposed to the claims made in the promotional reassuring videos shared by my TATA AIA Life Insurance agent. The Astha Pathology Lab violated every single Covid norm and discipline.
                                        Dr Saxena was the only man there. No other staff available to ensure sanitisiation of the hands of visitors.
                                        Dr Saxena neither wore gloves, nor PPE kit. His mask was on his chin. He did not cover his mouth or his nose.
                                        The surface on which I was made to sit/ lie down was dirty. No disposables of any sort whatsoever were used.
                                        After the ECG, there was no disposable napkin/tissue/ wipes/ towel given to me to wipe the gel with.
                                        The lab sink was full of bloodstains and other contaminants. (PFA the image)
                                        The urinal which I was expected to use (for the sample) was a common (to the block/building) urinal. I was given a key to open the lock, use it and lock it again.
                                        I am afraid I feel absolutely compelled to reconsider my decision to insure myself with TATA AIA ever again. I request you to consider making time to time inspections on whether the pathology labs that undertake the medical checkups for TATA AIA comply with the company's reputation.

                                        Worried and Disappointed.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Tata AIA Life customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 14, 2021
                                        Tata AIA Life Customer Care's response
                                        Dear Smitkumarj, apologies for the inconvenience caused. Requesting you to share your contact number and policy details. We will get it checked with the concerned team and get back to you shortly.
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