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Tata AIA Life Complaints & Reviews

2.9
Updated: Jul 1, 2025
Complaints 350
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194
Unresolved
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Tata AIA Life reviews & complaints page 9

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A
Akshit123
from Delhi, Delhi
Jul 3, 2018
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Address: New Delhi, Delhi
Website: Hrcareersolution.in

I have just passed out my diploma in mechanical engineering. I submitted the resume on shine.com. After a day a fraud agent called me and says he can offered opportunities for job in tata projects on 22k scale. When i was finding a help on google it's clear me, many students are lost 1350 rupees. They are also said that to pay an online amount of 1350 but i did not accept it. One important thing is that they always call again and again until u can not pay the money. So i would suggest all the technical students that be aware from this fake agents
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    M
    MagiChand
    Jun 26, 2018
    Resolved
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    Resolved

    We have taken "tata aia life insurance mahalife supreme" policy and paid premium for two years (72, 163+71, 085). Policy was issued on 27-dec-2012 for 15 years premium payment term.

    After that, we unable to make payment due to personal problems. Now, customer care team has informed me to surrender the policy and get the settlement amount of 42, 769/- only.

    I have paid the total premium amount 143, 248 but they are ready to settle 42, 769 only. Whether i can do anything legally to get whatever i paid as i didn't benefit anything from the policy?. Please advise. Thanks,
    Aug 13, 2018
    Complaint marked as Resolved 
    Tata AIA Life customer support has been notified about the posted complaint.
    Verified Support
    Jun 29, 2018
    Tata AIA Life Customer Care's response
    Dear MagiChand,

    Apologies for the inconvenience caused. Please let us know your email ID, contact number and policy details of your Tata AIA Life Insurance policy. We will get it checked with the concerned team and get back to you shortly.
    Jul 03, 2018
    Updated by MagiChand
    Email : rajan.[protected]@gmail.com
    Policy Number : C[protected]
    Jul 10, 2018
    Updated by MagiChand
    Do you have update?
    Verified Support
    Jul 13, 2018
    Tata AIA Life Customer Care's response
    Dear MagiChand,

    An email regarding the resolution to our query has been sent to your registered email ID. We would be happy to assist you with any further queries.

    Thank you.
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      P
      Premkumar ND
      from Aluva, Kerala
      Jun 23, 2018
      Resolved
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      Resolved

      Address: 625001

      Sir,

      Few minutes back, the mentioned party [protected] (Unknown name from truecaller it's mentioned as raman) talked with me and asked sbi bank account no for crediting amount. I too informed. But continuously asking to keep my debit card for giving information about one time password. So i disconnected. For your information, i'm submitting report against this. So please take action against this fellow please.
      My agency name mr. Ganeshbabu. My name is n. D. Premkumar policy no. U[protected]. He told my address and previous a. C. Details too. But he informed that thro' the previous a. C, he couldn't processed to credit amount. The fraud talked likewise and asked current a. C no. I too informed but suddenly he misguided to keep the card and pin details. So i disconnected. Take care and take necessary action against the above mentioned number. Thank you sir
      Aug 1, 2018
      Complaint marked as Resolved 
      Tata AIA Life customer support has been notified about the posted complaint.
      Verified Support
      Jun 26, 2018
      Tata AIA Life Customer Care's response
      Dear Premkumar ND,

      We are working on your concern. Requesting your patience in the interim.
      Thank you. 
      Verified Support
      Jun 29, 2018
      Tata AIA Life Customer Care's response
      Dear Premkumar ND,

      An email regarding the resolution to our query has been sent to your registered email ID. We would be happy to assist you with any further queries.
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        S
        S Annapurna
        from Hyderabad, Telangana
        Jun 8, 2018
        Resolved
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        Resolved

        The above policy was due for payment on 26.03.2018. We approached your office at manjira mall, kukatpally, hyderabad on 23.03.2018 for closure. As intimation for closure was not received from your office, the same was mentioned on a white paper duly affixing rs.1/- revenue stamp. The communication address and bank account details and mobile number were updated on same day itself. But the surrender process was not done on the same day. As surrender process was done on 26.03.2018, we are asked to deposit the 2/3rd of maturity amount towards purchasing annuity plan which we are not interested. I have clearly mentioned to close the policy on 23rd of march and submitted the original policy treating as premature closure. Now we request you to close the policy treating as premature closure and pay the surrender value. I am not aware of maturity amount till date.
        Jul 16, 2018
        Complaint marked as Resolved 
        Tata AIA Life customer support has been notified about the posted complaint.
        Verified Support
        Jun 15, 2018
        Tata AIA Life Customer Care's response
        Dear S Annapurna,

        We understand that our customer care representative has spoken to you on call and an email communication has been sent to your registered email ID regarding the resolution of your query.
        Thank you.
        Jun 19, 2018
        Updated by S Annapurna
        no email communication received till date
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          J
          from Jodhpur, Rajasthan
          May 16, 2018
          Resolved
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          Resolved

          Address: Udaipur, Rajasthan

          Please query sowle

          Dear Mr. Beria,

          This is with reference to your query raised on online customer portal. Your Service Request no is 42806282

          We apologize for the inconvenience caused to you.

          We wish to inform you that we are investigating on your query related to medical documents and expect to revert you within 3 business days.

          Thank you very much for your understanding in this regards.

          If you are agent for the declined policy then as a part of our security measure, we request you to kindly verify the following details to get your policy related information.

          Agent code

          Agent date of birth

          For any further assistance, please write back to us or call our helpline number [protected] or SMS “Service” to 58888 to receive a call back.

          Yours sincerely,

          Robert Smyth

          Tata AIA Life - Customer Service Team

          Tata AIA Life Insurance Company Ltd. (IRDA of India Reg. No. 110) (CIN - U66010MH2000PLC128403)

          Corporate & Regd. Office: 14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai 400013.


          [protected]Original Message[protected]
          From: [protected]@gmail.com
          To: [protected]@tataaia.com
          Subject: Fwd: Mr.ashwini kumar viswas beria medical report share me

          Dear all,
          I request to u my client mr.ashwini kumar viswas beria by the one policy amount 3 lakh but policy is declined that reason is medical issue so i request to your team pls share with me what medical issue an full report provides my mail .
          I already meet tataa employee but not share with me medical report.
          Client name .mr ashwini kumar viswas beria
          Policy no.-U[protected]
          Client no.[protected]

          Regards
          Jayant kumar viswas beria
          MBBS, AM, BMS
          Jayant x-ray and clinic, salumbar
          Moblie no.-[protected]
          Jun 22, 2018
          Complaint marked as Resolved 
          Tata AIA Life customer support has been notified about the posted complaint.
          Verified Support
          May 22, 2018
          Tata AIA Life Customer Care's response
          Dear Sir,

          We understand that our Doctor has spoken to you and has addressed your concern. You may write to [protected]@tataaia.com for any further assistance.
          Thank You.
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            R
            Rakhi BHushan
            from Muri, West Bengal
            Apr 25, 2018
            Resolved
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            Resolved

            Address: Patna, Bihar, 800001

            My close friend had taken insurance by my recommendation bcoz i have an insurance in this from so long time.., tata aia employee vanadana has influence us so much that my friend
            Had taken insurance through her but after taking insurance she don't receive our calls, she don't even response our queries.. I suffered so much mental tension bcoz of her.. I want her apologies and satisfy reaction from tata aia
            I'm from patna, bihar
            May 27, 2018
            Complaint marked as Resolved 
            Tata AIA Life customer support has been notified about the posted complaint.
            Verified Support
            Apr 26, 2018
            Tata AIA Life Customer Care's response
            Dear Rakhi BHushan,

            Apologies for the inconvenience caused. Please let us know the contact number and policy details of Tata AIA Life Insurance policy along with full name of the Employee. We will get it checked with the concerned team and get back to you shortly.
            Thank you.
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              T
              TapasChPal
              from Delhi, Delhi
              Mar 23, 2018
              Resolved
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              Resolved

              Address: 781011

              Policy number u[protected]
              Tata aia (Previously tata aig). I purchased tata aig life (Invest assure ii) insurance for premium of rs. 25000/- pa. First installment paid on 28.11.2007. Thereafter for two consecutive years (Total 3) installments (2007, 2008, 2009) were paid. Total amount paid rs. 75000/-
              Policy no. U[protected], policy date 28.11.2007
              After my retirement when i contacted them they informed that the account shown as closed and paid. They informed that the amount could not be paid to me and lying with them. The payable amount tata aia informed that is about rs. 92000/- only.
              I, several times contacting the company (Through emails) and sent all the required documents as asked. Pan, aadhar, bank passbook, transaction details, certificate of bank etc. Nevertheless the company is not paying the amount. They are not allowing me to open and view my policy on-line.
              They require to disclose the calculation of payable amount. After about 11 years of investment of rs. 75000/- the amount they are paying only about rs. 92000/-
              Only 0.02 percent return after 11 years for rs. 75000/- which is absurd. The matter require investigation. This is hard earned money kept for old age. At last the company returning the amount with only 0.02 percent. Reply is solicited. No amount yet been paid after communication.
              Company to disclose the details calculation with rules/acts/directions on which the increase of wealth is 0.02% for long period of 11 years.
              Apr 29, 2018
              Complaint marked as Resolved 
              Tata AIA Life customer support has been notified about the posted complaint.
              Verified Support
              Mar 26, 2018
              Tata AIA Life Customer Care's response
              Dear TapasChPal,

              We regret the inconvenience caused. Also, would like to inform you that your complaint has been registered and will get back to you with an update shortly.
              Verified Support
              Mar 29, 2018
              Tata AIA Life Customer Care's response
              Dear TapasChPal,

              The information pertaining to your concern has been sent to you on your registered email ID. Please let us know if you need any further assistance.

              Thank you.
              I have made online transaction through my uco bank debit card on 29/04/2018 but transaction has failed. Merchant- FSS epaymnts, website is http://fss.co.in transaction Id is[protected]& Merchant Id is [protected]. kindly solve the problem at yours earliest please.
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                A
                Anil dayma
                from New Delhi, Delhi
                Feb 24, 2018
                Resolved
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                Resolved

                Address: 121006

                My name is anil kumar and my policy no. Is c[protected] and i have paid two payments for one premium through online by my two sbi accounts for same policy (C[protected] due to your server site problem.

                When i paid first time online on 17 feb 2018 from my one sbi account then your site was no responding so i used other atm card (My wife sbi account) of same policy.

                And after that 2 payment cut message of 10238 rs show on my mobile message box cut from my two sbi accounts (Me and my wife account)...

                Please resolve my problem..

                And please give me return one payment of 10238 rs and i attached all snap shot of my cut payments which is atm slip snapshot and my passbook snap shot and my payment cut message of my mobile message snapshot

                My mobile no. Is [protected] and my email id is anil. [protected]@gmail.com

                Please please resolve my problem soon.
                Feb 24, 2018
                Complaint marked as Resolved 
                Sir, no step have been taken by the Tata aia company And not respond to my mail
                Tata AIA Life customer support has been notified about the posted complaint.
                Verified Support
                Feb 26, 2018
                Tata AIA Life Customer Care's response
                Dear Anil,

                Thank you for sharing the details. We will get it checked with the concerned team and get back to you shortly.
                Verified Support
                Feb 26, 2018
                Tata AIA Life Customer Care's response
                Dear Anil, we have initiated an investigation regarding your concern. We request your patience in the interim.
                Verified Support
                Feb 26, 2018
                Tata AIA Life Customer Care's response
                Dear Anil, as per our investigation, only one transaction was successful. We request you to check if the amount of the second transaction has got reserved to your account. Thank you.
                I purchased Tata AiA life insurance term plan on 03/04/2018!but not satisfied! I request to you my payment refund ! Application Holder Om Parkash. Date-13/4/2018
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                  V
                  Vinita Lodha
                  from Nagaur, Rajasthan
                  Feb 18, 2018
                  Resolved
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                  Resolved

                  Address: Jodhpur, Rajasthan, 342001
                  Website: Tata aia life insurance.

                  Dear sir,
                  I vinita lodha, am writing this mail to request you to cancel my irda licence no.10424399, urn-aili[protected], agent id-rau240215liailail010, pan no. Aampi5319l. I was an advisor at tata aia life insurance, but now i want to terminate my irda licence. I have not done any bussiness with this i'd, i am also joining a new company named pnb metlife bancaainsurance, thus it would be kind of you, so you terminate my licence with immidate effect. I have apply noc on dated 8th feb in jodhpur office to mr. Subhash naval & submitted required documents, very sad to say that still zero action from your organisation still i am waiting for my noc. Request to you please help me on urgent basis give me my noc latest by monday 19th feb.

                  Thanx & regards,
                  Vinita lodha
                  Mob no.-[protected]
                  Mar 29, 2018
                  Complaint marked as Resolved 
                  Tata AIA Life customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 19, 2018
                  Tata AIA Life Customer Care's response
                  Dear Vinita,

                  Thank you for sharing the details. We will get it checked with the concerned team and get back to you shortly.
                  Verified Support
                  Feb 21, 2018
                  Tata AIA Life Customer Care's response
                  Dear Vinita,

                  We have initiated an investigation regarding your concern. We request your patience in the interim. Thank you.
                  Verified Support
                  Feb 26, 2018
                  Tata AIA Life Customer Care's response
                  Dear Vinita, the information pertaining to your request has been sent to you on your registered email ID. Kindly let us know if you have any specific issue about the same. We are happy to help.
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                    S
                    Subhajit Sinha
                    from Ghatal, West Bengal
                    Feb 10, 2018
                    Resolved
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                    Resolved

                    Address: Howrah, West Bengal, 711103

                    Dear sir/mam,

                    I, subhajit sinha, am writing this mail to request you to cancel my irda license no.: 9937839, pan no. : gijps3205n. I was an advisor at tata aia life insurance, agent id :[protected], but now i want to terminate my irda license. I have not done any business with this id. I am also joining a new company named icici prudential life insurance, thus it would be kind of you if you terminate my license number with immediate effect. I have already consulted with a contact person at the regional branch office located at, 3rd floor, 4 mangoe lane, surendra mohan ghosh, sarani, kolkata - 700001, and i have been told that i have to be an active agent to get a noc. I believe that this information might not be true. Kindly please look into this matter, as i need a noc to join the new company.

                    I hope you would do the needful and to the earliest.

                    Yours faithfully,
                    Subhajit sinha
                    Mobile no.: [protected]
                    Address: 67/9, college road,
                    District : howrah,
                    Pin code: 711103.
                    Mar 19, 2018
                    Complaint marked as Resolved 
                    Tata AIA Life customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 12, 2018
                    Tata AIA Life Customer Care's response
                    Dear Subhajit,

                    Thank you for sharing the details. We will get it checked with the concerned team and get back to you shortly.
                    Verified Support
                    Feb 13, 2018
                    Tata AIA Life Customer Care's response
                    Dear Subhajit,

                    We would like to inform you that our operations team will get in touch with you to resolve your concern.
                    Verified Support
                    Feb 16, 2018
                    Tata AIA Life Customer Care's response
                    Dear Subhajit,

                    The information pertaining to your request has been sent to you on your registered email ID. Kindly let us know if you have any specific issue about the same. We are happy to help.
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                      S
                      Silender
                      Jan 31, 2018
                      Resolved
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                      Resolved

                      Hi, i have a policy of tata aia life, policy no. C[protected], dated 20-sep-2011 and paid 1st year policy annually amt. Rs. 21307/- but next year in 2012, was not able to pay policy amt. Due to my family problem (Health problem of my mother/father and wife - my wife suffering from spine tb, my father suffering from heart problem) and policy lapsed.

                      I have raised a written request to tata aia life company customer care on mail to close policy and refund my policy paid amt. Only but they are deny my request. So request you to please help and support to refund my policy paid amt. Rs. 21307/-

                      Regards
                      Silender singh
                      [protected]
                      Faridabad
                      Mar 5, 2018
                      Complaint marked as Resolved 
                      Tata AIA Life customer support has been notified about the posted complaint.
                      Jan 31, 2018
                      Updated by Silender
                      Company Policy name-TATA AIG Life Insurance
                      Verified Support
                      Jan 31, 2018
                      Tata AIA Life Customer Care's response
                      Dear Silender,

                      Apologise for the inconvenience caused. We have made a note of your details. We will get it checked with the concerned team and get back to you shortly.
                      Verified Support
                      Jan 31, 2018
                      Tata AIA Life Customer Care's response
                      Dear Silender,

                      Your query pertains to TATA AIG. We request you to contact [protected]@tataaig.com for an immediate resolution to your query.
                      Do let us know if you have any specific query related to TATA AIA Life Insurance.We are happy to help.
                      Verified Support
                      Feb 01, 2018
                      Tata AIA Life Customer Care's response
                      Dear Silender,

                      A response email has been sent to your email id. Thank you.
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                        A
                        asraftataaialife
                        from Ingraj Bazar, West Bengal
                        Jan 15, 2018
                        Resolved
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                        Address: Burdwan, West Bengal, 713301

                        I requested for change in mobile no as the old mobile lost. According sms was sent from my new mobile number. I was said to wait one or two days. But it is more than 15 days past yet no confirmation call reached to my new number. I visited the tata aia office sevaral times in between to check whether mobile no modulation have been done without calling me. But every time i was sent back saying that wait for another 1 or 2 days. I am now fade up and compelled to lodge a complain. I was decided to opt a term insurance if 1 cr sa from your institutions. But seeing this poor service, i now desided to choose other option for this term plan. I have stopped even the next premium of my old policy for this bad service.
                        Feb 16, 2018
                        Complaint marked as Resolved 
                        Tata AIA Life customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 16, 2018
                        Tata AIA Life Customer Care's response
                        Dear Sir,

                        We apologize for the inconvenience caused. Please share your contact/policy details for us to resolve your concern.
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                          M
                          manmeetsingh
                          from Saharanpur, Uttar Pradesh
                          Jan 4, 2018
                          Resolved
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                          Resolved

                          Address: Dehradun, Uttarakhand

                          Dear sir
                          I purchased a term plan of amount 106200/rs., and my medical got completed i december 2017. Money has transferred. But your official now told me sir there is an issue regarding that policy, you can purchase that policy with a change.
                          But i want to say that why will i change, tata was the name of "trust and honesty" but i was wrong, i am not intrested in tata aia more. Please tell me about rejection.
                          There fore i request you to give same policy or my money back.
                          Manmeet singh dhillon
                          (Advocate)
                          Nathanpur, dehradun.
                          +91-[protected]
                          Feb 11, 2018
                          Complaint marked as Resolved 
                          Tata AIA Life customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 04, 2018
                          Tata AIA Life Customer Care's response
                          Dear Manmeet,

                          We apologize for the inconvenience caused. We will get back to you with an update until that time, please share your Policy details/email-ID with us to assist you better.Thank you.
                          Verified Support
                          Jan 11, 2018
                          Tata AIA Life Customer Care's response
                          Dear Manmeet,

                          We would like to inform you that your policy has been issued. Thank you.
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                            A
                            animeah yadav
                            from Banposh, Odisha
                            Dec 15, 2017
                            Resolved
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                            Resolved

                            Address: 123029

                            My policy no c[protected] name animesh yadav, i have problem regarding my dividend and this is problem from 2013. After updation my neft details i have visited branch at rewari haryana and employes giving guarante to me, sir youe dividend come in to ur account within 10 days and now 30 days going on my problem did not solved by tataaia workers. I have also called in customer care they also promise me sir your cheques of dividend tranferred into your account within 10 days but there is no action takes by the customer care so now i am gonna fad-up. So please resolve my problem as soon as possible.
                            Thank you.
                            Feb 5, 2018
                            Complaint marked as Resolved 
                            Tata AIA Life customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 26, 2017
                            Tata AIA Life Customer Care's response
                            Dear Animesh,

                            Apologies for the inconvenience caused, we have made a note of your complaint. We will check with the concerned team and get back to you shortly.
                            Verified Support
                            Dec 28, 2017
                            Tata AIA Life Customer Care's response
                            Dear Animesh,

                            We would like to inform you that we have processed the request for revalidation of dividend amount and the refund will be credited within few days. We appreciate your patience.

                            Thank you.
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                              R
                              rinka roy
                              from Kolkata, West Bengal
                              Dec 11, 2017
                              Resolved
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                              Resolved

                              Address: Howrah, West Bengal, 711101
                              Website: www.tata-aig-life.com

                              Dear sir/madam,

                              With reference to the above, this is to inform you, that, i smt. Rinka roy w/o sri souvik roy, was agent of tata aia insurance company ltd. I was terminated from tata aia and stop the waork as an agent.

                              Under the circumstances, requesting you, please release my pan card no aojpr7236n asap.

                              Hope, that, you would be kind enough to solve my issue and inform me at an early date.

                              Thanking you,

                              Your's faithfully

                              Rinka roy
                              Jan 14, 2018
                              Complaint marked as Resolved 
                              Tata AIA Life customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 14, 2017
                              Tata AIA Life Customer Care's response
                              Dear Ma'am,

                              Kindly share your agent code with us. We will require the same to investigate it further.
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                                Raj R P
                                from Bengaluru, Karnataka
                                Nov 28, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560076

                                My daughter's policy# is c[protected]. Both citibank and tata aia members have taken my signature on the policy form status they have my details as a citibank account holder and would have a policy done in my daughter's name. It is 18months now. Initially they mentioned it was yearly and i had paid on day 1 for 1year, and was yearly.
                                Suddenly tata has come up it is monthly for the subsequent years as per records which i was caught unaware. Work with them for 3months multiple correspondences and finally since 3months had already passed settled for 1/2 yearly. As i did not want to be associated with citibank anymore on this policy, it was agreed that no standing instruction will be there and i have the choice to pay from any bank/account.
                                Now i have see a message stating standing order has been set with my request which i have provided any, not informing me from which card they are debiting this.
                                This has been a pain to manage these stakeholders and is causing a lot of stress while they are harassing me on payments/and with no proper information. My health & work is also taking a beating spending non-productive team.

                                Request your intervention to sort out this and i am very happy if we can get the whole amount refunded and get away from tata aia and citibank.

                                Thanks for you help here.
                                Regards
                                Raj
                                Jan 2, 2018
                                Complaint marked as Resolved 
                                Tata AIA Life customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 28, 2017
                                Tata AIA Life Customer Care's response
                                Dear Sir, apologies for the inconvenience caused and thank you for sharing your details with us. We will share the same with the concerned team and get back to you shortly with an update .
                                Verified Support
                                Nov 29, 2017
                                Tata AIA Life Customer Care's response
                                Dear sir, we have registered your complaint and it is currently under investigation. We will get back to you once it is resolved. Thank you.
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                                  N
                                  nil15584
                                  from Panaji, Goa
                                  Nov 15, 2017
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                                  Dear sir.,

                                  I had sent many mails for cancellation of policy and payment returning.

                                  Lekin company ko koi fark nahi padta in chino se. Company ekdam beimman, nalayak kism ki he jisko customers ke bare kuchh nahi padi he. No policy cancel karne baad uska cancellation ka baar baar mail dene ka baad bhi mere ghar pe jan buj ke policy bhejti he talk payment dena na pade jabki mene to policy issue bhi nahi hui thi tab hi telephonic verification pe mana bola tha to policy aayi kyu mere mana bolne ke baad bhi aayi?

                                  Ye company ek number ki cheater he. Aur customer ke sath fraud karti he. Meherbani karke koi bhi tata aia ki policy mat kharide. Paisa kamane ke dhandha he in logo ko. Employees bhi ek dam ghatiya kism ke he.
                                  Tata AIA Life customer support has been notified about the posted complaint.
                                  I want to check my policy status and my policy no. is U[protected].
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                                    N
                                    nil15584
                                    from Panaji, Goa
                                    Nov 9, 2017
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                                    Website: tataaia.com

                                    Dear sir/madam,

                                    I had purchased tata aia policy no 1. U[protected] against 53000 rupees payment & 2. C[protected] against 52250 rupees payment. But they can not proper guided to customers about its policy & that reason customers are trapped in its policy. They are cheated with customers. I was sent many mails about cancellation & payment but they can not give proper answer. Only sent computer generated mail. I don't listen anything i would like to give payment of policy which was arranged in policy.
                                    Tata AIA Life customer support has been notified about the posted complaint.
                                    My pan number is aglpb2873p. Please cancel my agency code as it can be misused by your company. Please inform that the code is cancelled.
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                                      S
                                      Swapan Sarkar
                                      from Bengaluru, Karnataka
                                      Nov 6, 2017
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                                      Address: Bangalore, Karnataka, 562106

                                      On 7th sep 2017 i paid excess amount. They promised it is under process but not refunded. Two months thats 60 days passed they are not refunding. I paid rs20765.85 but my actual premium rs9865. I paid throgh paytm from my american express credit card. Its nothing but cheating to me and bad service to a policy holder c[protected]. I have talked with tata aia customer care executives 20 days. They peomised but not refunded. I need justice. I lost my peace. I need compensation of rs 100000 for this.
                                      Tata AIA Life customer support has been notified about the posted complaint.
                                      Nov 06, 2017
                                      Updated by Swapan Sarkar
                                      On 7th Sep 2017 i paid Rs20765.83 as premium through paytm from my american express credit card. But actual premium is Rs9865. I talked with customer care executives more than 20 times. They assured its under process that i will get Rs10640 as excess i paid but till i am not getting. From 8th Sep onwards i talked customer cate executives they assured me but i did not get my refund. I am paying interest of my credit card. Its a bad service of tataaia and cheating policy holder.
                                      Nov 06, 2017
                                      Updated by Swapan Sarkar
                                      We thank you for the payment of Rs.20765.83 towards your policy no. C[protected]. The payment is subject to clearance.
                                      Nov 06, 2017
                                      Updated by Swapan Sarkar
                                      Order ID
                                      [protected]
                                      Sep 7, 2017
                                      08:54 PM
                                      Rs 20765.83
                                      Paid Successfully To

                                      TATA AIA Life Insurance
                                      Policy Number - C[protected]
                                      Nov 06, 2017
                                      Updated by Swapan Sarkar
                                      LIFE INSURANCE PREMIUM CERTIFICATE
                                      (Financial Year[protected]
                                      This is to certify the following details:
                                      Rider Details
                                      * Includes Life Plans, Riders and Immediate Annuity products.
                                      ** Includes Pension Plans. Tax benefit is not available for premium payment through automatic loans from Cash Value of the policy if any, as per the policy provisions.
                                      *** Includes Health Plans & Health Riders. Tax benefit is not available for premium payment in cash or through automatic loans from Cash Value of the policy if any, as per the policy
                                      provisions.
                                      # Subject to realization of payment received.
                                      ^ Annualised Premium shall be the premium payable in a year with respect to the basic sum assured chosen by the policy holder, excluding the underwriting extra premiums and loading for
                                      modal premiums, if any.
                                      All applicable taxes, duties, surcharge, cesses or levies, as may be imposed by Government, any statutory or administrative authority from time to time, on the premiums payable and benefits
                                      secured under Policy, shall be borne and paid by the Policyholder.
                                      ## Income Tax benefits u/s 80C and 10(10D) would be available as per the prevailing income tax laws, subject to fulfillment of conditions stipulated therein. Tata AIA Life Insurance Company
                                      Ltd. does not assume responsibility on tax implication mentioned anywhere in this document. Please consult your own tax consultant to know the tax benefits available to you.
                                      IRDA has mandated for all payouts to be made through NEFT. Please register for NEFT, in case you have not done it already
                                      This is a computer generated statement and does not require signature.
                                      PAN: AABCT3784C
                                      Category of Service: Life Insurance Service and / or Management of investment under ULIP Services
                                      SARKAR SWAPAN Date :[protected]
                                      VILL RUPKATHA CINEMA ROAD, PO BISHNUPUR
                                      DIST BANKURA,
                                      BANKURA - 722122
                                      State : WEST BENGAL
                                      Phone :[protected]
                                      Policy Number C[protected] Basic Plan Tata AIA Life MahaLife Gold (110N029
                                      V01)
                                      Insured Name SARKAR SWAPAN Policyowner Name SARKAR SWAPAN
                                      Mode of Premium ANNUAL Base Sum Assured/Units 102000.00
                                      Date of Issuance[protected] Next Due date[protected]
                                      Next Due Premium (Rs.) 9648.00
                                      Tax Sections## Amount (Rs.)
                                      80 C of Income Tax Act, 1961* 9648.00
                                      80 CCC of Income Tax Act, 1961** 0.00
                                      80D of Income Tax Act, 1961*** 0.00
                                      Total Premium 9648.00
                                      Goods and Service Tax 217.00
                                      #Total amount paid during the Financial Year[protected] : 9865.00
                                      Total amount of Top up premium paid during the Financial Year[protected] : 0.00
                                      Amount available in Excess: 0.00
                                      Rider Name Rider Sum assured Rider Premium Rider Name Rider Sum assured Rider Premium
                                      Tata AIA Life Acci
                                      dental Death Benef
                                      it (ADB) Rider
                                      100000.00 125.00 Tata AIA Life Acci
                                      dental Death and D
                                      ismemberment (Long
                                      scale) (ADDL) Rid
                                      er
                                      100000.00 250.00
                                      BEWARE OF SPURIOUS PHONE CALLS AND FICITIOUS/FRADULENT OFFERS:
                                      IRDA of India clarifies to public that IRDA of India or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums.
                                      IRDA of India does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.
                                      Tata AIA Life Insurance Company Ltd. (IRDA of India Regn. No. 110)(CIN - U66010MH2000PLC128403)
                                      Regd. & Corporate office: 14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai-400 013 .
                                      Please contact us at[protected]local charges apply) or write to us at [protected]@tataaia.com or SMS ‘SERVICE’ to 58888
                                      L&C/Misc/2017/Jun/214

                                      Nov 07, 2017
                                      Updated by Swapan Sarkar
                                      Tata aia life is killing time. I need justice. Who will pay interest of two months. Setvice of tata aia is very bad. I never thought i will get ill behave from them. From 7th Sep 2017 to 7th November 2017 i am not getting refund. I need refund.
                                      Nov 10, 2017
                                      Updated by Swapan Sarkar
                                      4 days passed i lodged complain. Still now i did not get refund of excess money whuch i paid on 7th Sep 2017 fromm tata aia life. Only time consumed by company. How dare they are. Tata aia life service is nothing but cheating to pklicy holder.
                                      Nov 11, 2017
                                      Updated by Swapan Sarkar
                                      When i will get my refund ? From 7th September and onwards i am waiting to get my refund of Rs10740. I pai extra. I lodged complaint but tata aia life is digesting my amount which i paid excess. A bad service of tata aia life and cheating tendency. I need solution. Two months over. Why i am not getting my refund.
                                      Nov 11, 2017
                                      Updated by Swapan Sarkar
                                      IRDA should stop the business of tata aia life. I paid through paytm from my american express card. I am paying interest for that.
                                      Nov 14, 2017
                                      Updated by Swapan Sarkar
                                      Tata aia life is very intelligent concern. They are trying to divert my grievance. They are not refunding my excess amount which i paid. Only they tryig to divert my complain. Shame to tata aia life. Govt should stop them to do business in India.
                                      Nov 14, 2017
                                      Updated by Swapan Sarkar
                                      Can you tell me when i will get my refund?????? Because from 7th Sep 2017 i am waiting. I lodged complain to this forum. But i did not get solution .
                                      Nov 14, 2017
                                      Updated by Swapan Sarkar
                                      You are not sufficient enough. Tata aia life is not caring you. I wish to lodge FIR Against them and seek justice in consumer foeum.
                                      Nov 15, 2017
                                      Updated by Swapan Sarkar
                                      My problem not yet solved. I did nit my refund of excess money which i paid on 07.09.2017. Tata aia life is bad company. They are sending mail to me for best service but not refunding money. Its the tactics of the company to loot the money.
                                      Nov 16, 2017
                                      Updated by Swapan Sarkar
                                      [protected]@tataaia.com
                                      Nov 16, 2017
                                      Updated by Swapan Sarkar
                                      [protected]@tataaia.com
                                      Dear Sir,
                                      Please send the premium payment receipt of policy C[protected] of Rs. 5183/- on 05.12.17
                                      Kindly send the receipt of registered mail ID.
                                      Murchant order no. C[protected]_[protected]
                                      DT. 05.12.17, 3:10 P.M.

                                      Regards,
                                      A.Panchal
                                      M.No. [protected]
                                      Policy No. C[protected]
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                                        R
                                        Rajuhere
                                        from Deulgaon Raja, Maharashtra
                                        Nov 3, 2017
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                                        Address: 411044

                                        Name = raju sakhare
                                        Phone number = [protected]
                                        Address= narmada c/12 siddivinayak nagari near appu ghar nigdi pune 411044
                                        Tata aia policy 15 years plan
                                        Policy number = c[protected]
                                        As per rule of tata aia matuarity amount i should recieve rs 66, 600, but i have recieved only rs 63, 361.
                                        I have paid the respective premium amount of rs 334 was deducted from my salary from last 15 years.
                                        After all this issue i tried to contact them with the help of mails and phone calls but there is no positive response.
                                        I here by request you to please solve this issue of mine.
                                        Thankyou
                                        Tata AIA Life customer support has been notified about the posted complaint.
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