Tata AIA Life — Less Redemption than what I paid

Address:

Mumbai City, Maharashtra

Hi, I had a policy with TATA AIA LIFE (U[protected] which I redeemed last year since I needed money. It was only when I went to redeem my money that I was told that the money I would receive would be 30 per cent less than what I had paid. Let me repeat : 30 % less than what I paid. I am not talking of all the bonus and extra benefits I had been promised. I was shocked but since at the time I was in need of money I took what they offered me. I have been feeling cheated ever since. Now since the last three months I have been receiving calls from TATA AIA Delhi complaints branch that I have the right to receive all the money and the benefits - the only catch is to buy another policy with TATA AIG or AIA. I suspect these are fraud calls, but I realize that these people have my name and other details so somewhere TATA AIA personnel is also involved. The person's calling have however pointed something that I had overlooked i.e. since I had paid premium for over 5 (five) years I am entitled to at least receive my principal amount. My complain is against TATA AIA for (1) not giving me at least my own money during the time of redemption and (2) for sharing my information with a third party who are asking me to buy TATA AIA policies to get my original premium money. Note if the people calling are genuine then please redeem my money without me having to go through the process of buying another policy to get my original amount from my old policy. Regards, Sauban