[Resolved]  Tata AIA Life — payment debited but receipt not downloaded

Respected sir,

My name is renuga devi, i paid my annuval premium amount rs. 25563.00 on januvary 31 2020.
Amount debited from browsing centre. But the receipt not downloaded till date. So please take a necessary action the details are below
Browsing centre mail id: [protected]
Cell: [protected]
Order summary
Service tata aia renewal premium
Merchant tata aia life insurance
Category insurance
Customer info c[protected], [protected]
Transaction amount rs. 25, 563.00
Total amount rs. 25, 537.35

Commission rs. 27.00
Taxes rs. 0.00
Tds rs. 1.35

Order no [protected] was processed successfully
At 2:08 am, jan 31 2020
Was this information helpful?
No (0)
Yes (0)
Mar 22, 2020
Complaint marked as Resolved 
Tata AIA Life customer support has been
notified about the posted complaint.
Verified Support
Feb 18, 2020
Tata AIA Life Customer Care's response
Dear Renuga,

Apologies for the inconvenience caused. We have noted your concern and forwarded it to our team. We will have it checked and get back to you shortly.
Thank you.
Complaint comments 
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    Tata AIA Life
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Tata AIA Life Phone
    +91 80 6760 3700
    Tata AIA Life Address
    14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View Full Information