[Resolved]  Tata AIA Life — TATA AIA Life policy

Address:

Ahmedabad, Gujarat

Hi, This is with reference to the letter received from TataAIA Life about non receipt of premium for the Certificate of Insurance no. [protected]. I would like to bring in your notice that I have purchased this policy via Cheque no. 264541 of Allahabad Bank dated 17/04/2010. The same cheque has been cleared by Allahabad Bank on 23/04/2010. Post clearance of cheque I have also received the Certificate of Insurance from TATA AIA. I am unable to understand as how am I receiving this letter from Tata AIA Life after 4+ years of purchase of my policy. This doesn't seem to have a customer friendly approach and I do suspect if this is a fraudulent case. I am unhappy with this kind of service and would like to bring in your notice for immediate resolution. I have also contacted their helpline and register a complaint with complaint number 15052897. Inspite of escalating it to TATA AIA for almost a month, TATA AIA team is still investigating the case and not able to provide resolution. I would request your help to sort this case and help get extension to my policy as compensation.