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Tata AIG Insurance Complaints & Reviews

2.2
Updated: Nov 28, 2025
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Tata AIG Insurance reviews & complaints page 5

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N
narayankelwa
Aug 7, 2020
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Claim no. [protected]a under policy no. [protected]

We have not received the auto claim for above mentioned claim and policy number, even though the court has approved to release the claim amount.
Tata AIG Insurance customer support has been notified about the posted complaint.
Dear Sir, we regret the inconvenience caused to you. We request you to kindly provide your policy number, contact number and email id and enable us to assist you further.
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    Manvendra Chaudhary
    Aug 6, 2020
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    Address: Delhi

    This is to complain that i purchased private car package insurance policy from so called renowned and reputed tata aig (With you always) company vide policy no. [protected] on 21/12/2019 for my car i-20 sportz no. Dl 5 cp 4833 as it was recommended to me from some of my colleagues. On 26/07/2020 at about 7:00 pm an accident of my car took place near sanjay jheel, mayur vihar phase 2, delhi in which my car got damaged from right side. Photographs were clicked at the spot and the incident was reported to tata aig toll free no. [protected] on which claim no.[protected] was generated and the incident was reported to local police also. Next day on 27/07/20 i took my above accidental car to body shop of sunrise hyundai situated at pandav nagar near mother dairy plant, delhi and was placed there for repair work. Photographs were clicked by the dealing agent mool chand and all required documents were provided to dealing agent. Approval was given by the tata aig company for starting repair work and i was promised to deliver the car within 8 days after approval. The car was got repaired within 4 days after approval and the outstanding bill amount was sent to tata aig company on 31/07/20 by sunrise hyundai for approval and delivery order but despite several reminders the same has not been cleared and my car delivery is due only because of casual approach, lethargic attitude and non professionalism of your employee vivek (Surveyor) of your company. I also contacted the surveyor vivek telephonically in the evening but still there is no satisfactory response from his or tata aig side. I covered my car under tata aig with the impression that it is a very reputed company in this field and will surely give me good service but my experience with the company is not even satisfactory leave alone being good. Insurance agents surveyor is absolutely unresponsive and lack professional ethics completely. They are not at all concerned with the customer's problem. This sort of behaviour is not at all expected from a industry giant like tata aig. My experience with your company has been absolutely poor and i don't have an iota of doubt that customers have no value at all when it comes to your company. I am not going to take any further service from your company and i will also suggest my friends, family and colleague through social media and other channels not to be associated with your company in any manner as one cannot get quality service from your side.
    +7 photos
    Tata AIG Insurance customer support has been notified about the posted complaint.
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      Shashank jayswal
      Jul 28, 2020
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      Address: Anand tata aig

      Himani surveyor anand very bad nature nd very irresponsible person ever
      Tata AIG Insurance customer support has been notified about the posted complaint.
      Dear Sir, we regret the inconvenience caused to you. We request you to kindly DM your policy number, contact number and email id and enable us to assist you further.
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        Shashank jayswal
        Jul 28, 2020
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        Address: Anand

        Madam khud samne se bolti hai ki mat lo claim or unhone bhot hi irresponsible answer diya unko nikal dijiye job pr se aese logo ki vajah se hi aapki company bandh ho jayegi
        Tata AIG Insurance customer support has been notified about the posted complaint.
        Dear Sir, we regret the inconvenience caused to you. We request you to kindly DM your policy number, contact number and email id and enable us to assist you further.
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          P
          Pratapp Kumar Dash
          Jun 30, 2020
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          Address: BARBIL P,O-BARBIL DIST-KEONJHAR ODISHA

          Policy has not sent to me although althogh I have registered my policy on 11.07.2018 and valid up to 20.07.2021 in the name Of Ganesh Lohar For Vehicle no OD09M-3813 Royal Enfield Bullet
          +1 photos
          Tata AIG Insurance customer support has been notified about the posted complaint.
          Dear Sir, we regret the inconvenience caused to you. We request you to kindly DM your contact number and email id and enable us to assist you further.
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            Sainath Avduthwar
            Jun 21, 2020
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            No found list of hospital in aurangabad
            Tata AIG Insurance customer support has been notified about the posted complaint.
            Dear Sir, we regret the inconvenience caused to you. We request you to kindly DM your policy number, contact number and email id and enable us to assist you further.
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              G
              Gonabal
              Jun 14, 2020
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              Tata aig has denied to renew my car insurance policy. It is stating that i have made exessive claim in a policy year. For kind information, as per policy rule i am eligible for maximum 2 times 100% claim. And i have done 2 claim, which is still in line with policy rules. Further there is no base in this clarification as if i have made exessive claim how can tata aig approve my excess claim. Then it is not clear to me how this can be a reason for denial of the policy renewal.

              If 2 claims in a year can deny me renewal. Then i am also should be eligible to get back my previous year premiums for which i have not made any claim. Tata aig is making rules for self benefit. Please be careful while buying policy from tata aig.
              Tata AIG Insurance customer support has been notified about the posted complaint.
              Dear Sir, we regret the inconvenience caused to you. We request you to kindly DM your policy number, contact number and email id and enable us to assist you further.
              Gonabal's [Complaint's author] reply, Jun 18, 2020
              I have separately raised this issue to tata AIG. Upon verification I found that this policy renewal is denied due to the potential risk of excess claim based on the feedback from Tata AIG under writer team.

              This is totally unacceptable. And I can clearly say that tata AIG is discriminating my policy. No way i will accept this clarification from Tata AIG which has come up with such rule just to safeguard its benifit.

              If tata AIG has such rule then why the same has been specified in the policy or why such details were informed while when I buy policy. Tell me one reason to accept your clarification now.

              Guys please be careful with tata AIG while buying policy. The moment you claim for 2 times 100% in a year, they will deny renewal stating some stupid rule. They only want you to buy policy and renew yearly but never claim. The moment you claim (that too genuine and due to unfortunate incidents) they will not renew policy.

              Coming to tata AIG team,

              I want my policy to be renewed by tata AIG with out any reason. If you can deny my policy with a statement of future potential risk of excessive claim, then I think even i have the right to demand you to return all policy premiums which I paid duly in past 4 years however not claimed.

              In simple renew my policy or return previous year premiums. Please refer my mail for policy details and contact details
              Gonabal's [Complaint's author] reply, Jun 18, 2020
              Policy number is 01583883240100
              We are working towards your issue. We will address the same ASAP. Truly appreciate your patience in the meantime.
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                S
                Sameer Pathan Ji
                May 21, 2020
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                General insurance policy no. 3100245531

                Address: Gurgaon Haryana

                Grave concern mental torture. Tata aig officials!!

                Dear concern,

                I sameer pathan has been using wagon r since 2014 bearing regn no mh03bj6962 and policy number [protected]. I have met with an accident at old delhi gurgaon road during midnight in march third week. I have been hitted by drunk tempo driver and banged the car on divider. Both front and rear bumper and lights got damaged. After this incident i gave...
                +3 photos
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                M
                Mahendra3
                May 14, 2020
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                Address: 28,GOKULDHAM SOCIETY CHHATRAL ;KALOL ,GANDHINAGAR 382729

                Dear Sir/Madam
                Before One Month I Was Inquiry About My Car Insurance . Your Executive Already Provided Quotation And Also Take photo Of My Car . But then No Reply From Your Side . Kindly Check And Reply .

                car Number : GJ07BR6631

                Thanks .
                Mahendrasinh Rathod.
                +91 [protected]
                Dear Sir, we regret the inconvenience caused to you. We request you to kindly DM your policy number, contact number and email id and enable us to assist you further.
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                  M
                  Mandalshibu
                  Apr 22, 2020
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                  Address: 22 Kazi najrul islam sarani 1st lane insurance housing estate po and ps nimta kolkata 700049

                  Sir/ madam,
                  With due respect i shiba prasad mandal, father of souvik mandal residing at 22 kazi najrul islam sarani 1st lane insurance housing estate po&ps nimta, kolkata 700049 would like to inform you that, my son, souvik mandal was admitted in zenith super specialist hospital 07.02.2020 to 15.02.2020 for the deases of "lower respiratory tract infection" with migraine problem. My son souvik mandal whose policy number is "[protected] 02 01" & member id is "[protected]"is under the policy of tata aig insurance which is totally cashless scheme. But at the time of discharge the mediclaim company denied to receive the cashless facility. Then i paid the full amount of rs. 78, 678/- (Rs. Seventy eight thousand six hundred and seventy eight only/-) to the hospital for the purpose of hospital bill. Then after facing this problem, i contacted with axis bank, nimta branch, who mainly offered me to do this tata aig mediclaim policy. But then they (Axis bank) also refushed to help me. They told me to fill up the reimbursement form that time, to get the reimbursement amount. So finally we arrange the amount and paid to the hospital helplessly. After that, according to the mediclaim company i also went to the axis bank physically to submit my bank cheque with all the original copies of hospital bill details.
                  But sir/madam, it's almost 80 days over, still i have not received my reimbursement amount. That time i borrowed that hospital bill from my colleagues and relatives respectively. As i borrowed so, i have to liquidate that money to them. But if i do not get the reimbursement amount then how could i pay them sir/madam??
                  Therefore, i shall be highly obliged if you kindly look after this matter and help me to get back the reimbursement amount. Please do the needful.
                  Thanking you,
                  Yours faithfully
                  Shiba prasad mandal.
                  Father of souvik mandal.
                  I have attached the require documents here with for proof.
                  Ph: [protected]/[protected]
                  Dated
                  22.04.2020
                  +3 photos
                  Tata AIG Insurance customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 22, 2020
                  Tata AIG Insurance Customer Care's response
                  Thank you for writing to us. We wish to inform you that your Service Request has been registered with us and request number shared on your email id.
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                    kirand14
                    Feb 6, 2020
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                    Hello,

                    I did bike insurance payment of rs.1084 twice from upi of my icici bank account,[protected].

                    On online payment however, the transaction failed, however the amount was debited from my bank account.

                    Also my bike policy is not renewed.
                    Bike registration no is mh 14 hl 4098.

                    Transaction id screenshots are attached in mail.

                    As i cheked with icici bank, money has been transfed to tata aig.

                    So kindly do my refund as soon as possible.

                    Regards,
                    Kiran d
                    Tata AIG Insurance customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 07, 2020
                    Tata AIG Insurance Customer Care's response
                    Dear Sir, we regret the inconvenience caused to you. We request you to kindly DM your contact number and email id and enable us to assist you further.
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                      sanjeevbvbit
                      from Tiruvalla, Kerala
                      Jan 29, 2020
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                      I had car insurance from tata-aig for 35k + which cover 0 depreciation. I had scratches on car while parking in public area. I raised a claim for insurance.

                      They were not ready to settle the amount after giving police acknowledgement. The person said they need fir for this. As his intention was not good i raised a complain for it and requested for change of person who inspected my vehicle.

                      After many calls they did not do anything and keep on saying that they need more document (Fir copy) etc. I raised grievance and moved till 3rd level (Highest level) still the same person was giving reply to my email in all levels and nothing happened. They also closed the case with out informing me. I had to reopened it by calling customer care. They were no intention to settle the claim.

                      Before moving to ombudsman i called the tata-aig representative for resolution (Mr alok - he handles ombudsman cases). He was very kind and polite and said to resolve issue in 1 week. He asked for vehicle inspection. I went to mg road for inspection as he said he know best person very well. After that he vanished and did not pick my phone or no further communication. Later i got to know that he was building his case against me to represent it in ombudsman. Such a lire these people are and unprofessional.

                      I send my request to ombudsman and got my car repaired and as per clause they have to pay me 8% of additional amount as penalty. Tata-aig did not pay the amount by again saying that all document was not proper.

                      I was able to recover partial amount from them by chasing for 1 year.
                      They are highly unprofessional, rude, unfaithful, lire and cheater. No one should take insurance from them. I am attaching the pic shows number of cases ombudsman had on single day from them. I guess they have worst settlement ratio
                      +1 photos
                      Tata AIG Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 30, 2020
                      Tata AIG Insurance Customer Care's response
                      Dear Sir, we regret the inconvenience caused to you. We would certainly like to resolve your issue. To be able to put you in touch with the concerned team please DM us your contact number, policy number, and email id. Thank you!
                      Jan 30, 2020
                      Updated by sanjeevbvbit
                      Claim number: [protected]A
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                        Chandanduley
                        Jan 4, 2020
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                        Address: City centre,city gym.2nd floor, Durgapur,West Bengal ,dist-paschim bardhaman .713216, Bardhaman, West Bengal, 713216

                        Sir i pay 8239 rupees for 5 year long term policy. But when i cheak my vichle details on paribhan website show only one year and it is expired. But the policy valid from[protected] to[protected].
                        That's reason i couldn't submit my hp termination form. This company work with dutta autobile. Add - benachity, durgapur west bengal, 713213. My insurance policy given this showroom. When i tell my problem manager and staff missbehave with me. But insurance company behave too good. But they say they can't update.
                        Sir it's my humble request to you please tell what i am doing this time.
                        Name-chandan duley
                        Policy-[protected]/000000/0
                        +1 photos
                        Tata AIG Insurance customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 07, 2020
                        Tata AIG Insurance Customer Care's response
                        Thank you for writing to us. we regret the inconvenience caused to you. We'll surely look into this for you. Meanwhile, please DM us your contact number and email id for faster communication.
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                          A
                          Akash Sultaniya
                          from Port Blair, Andaman and Nicobar Islands
                          Dec 11, 2019
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                          claim not received

                          Address: pani tanki chowck,Near devi mandir muzaffarpur, 842002

                          Almost 8 months elapsed. still claim amount of my vehicle is not credited in my account. i am continously following with the persons in the local office of muzaffarpur, but every day they make me fool by saying that ur claim is processed or it ll be credited today. everytime they make an new execuse. i have submitted the documents many time as & when they required.My claim no- is [protected]...
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                          avinash19474
                          from Bengaluru, Karnataka
                          Nov 25, 2019
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                          Address: Bokaro, Jharkhand, 827009

                          Never buy tataaig travel insurance policy. They loot people.

                          Thousands of people buy it while flight bookings. I would suggest you to never ever do so.

                          They donot refund a penny even if you face accidents/flight delay more than 6 hours / baggage loss.

                          #abandontataaig: my claim number is [protected]a & their responses and horrible (Once you approach them after any of the inconveniences stated above) and their statements never matches with what they promise in policy.
                          Tata AIG Insurance customer support has been notified about the posted complaint.
                          Jan 07, 2020
                          Updated by avinash19474
                          No Actions taken by TataAIG. I have already submitted all the documents asked.

                          Request Team to please take action against the same.
                          Jan 07, 2020
                          Updated by avinash19474
                          They neigher give a call nor are they checking the attachments of proff.

                          Just a horrible experience with these people.
                          Jan 12, 2020
                          Updated by avinash19474
                          Hello Team,

                          Please take corrective actions.
                          Jan 17, 2020
                          Updated by avinash19474
                          Insurance guys ready to pay 600 after 16th follow-up. Yet, why not the additional 1500 for the flight delay more than 6 hours ( which i deserve as per the statement in policy certificate ).
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                            singh1
                            from Noida, Uttar Pradesh
                            Nov 18, 2019
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                            Address: 102 a balaji apartment, Ghaziabad, Uttar Pradesh, 201001

                            I had taken zero dep policy from Tata Aig and my vehicle had accident in which my vehicle hit from the back and my vehicle collided with front vehicle and file claim for the same but surveyer not providing claim for full damage only partial damage claim is provided ie one back light and back bumer but my vehicle hit from the back and and front also . Front bumber got damage . surveyer is saying that i am not going to give claim and telling me do whatever you want and misbehaving on phone that don't phone me in fututre. i had contacted to customer care for the same then they have said that you get your vehicle repaired and we will get your vehicle inspected and claim will be provided to you. still my issue is not resolved and only back bumper and one back light claim is given and remaining front bumper damage and left back light has to be proivided by the company immediately. My complain no is [protected] and if my complain is not resolved immediatly i am going to file a case against surveyer for misbehaving and mental harrasment and compensation for the same and aslo to TATA AIG.
                            Tata AIG Insurance customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 20, 2019
                            Tata AIG Insurance Customer Care's response
                            Dear Sir, we regret the inconvenience caused to you. We would like to inform you that we are looking into your request and shall get back to you at the earliest. Your co-operation and patience will be highly appreciated.
                            Way my policy not valid

                            not giving damaged vehicle claim and misbehaved survey with customer - Comment #3623383 - Image #0
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                              singh1
                              from Noida, Uttar Pradesh
                              Nov 18, 2019
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                              not giving damaged vehicle claim

                              Address: PATEL MARG, Ghaziabad, Uttar Pradesh, 201001

                              I had taken zero dep policy from Tata Aig and my vehicle had accident in which my vehicle hit from the back and my vehicle collided with front vehicle and file claim for the same but surveyer not providing claim for full damage only partial damage claim is provided ie one back light and back bumer but my vehicle hit from the back and and front also . Front bumber got damage . surveyer is saying that i am not going to give claim and telling...
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                              kush3110
                              from Mumbai, Maharashtra
                              Oct 16, 2019
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                              Address: Mehsana, Gujarat

                              Policy num:-[protected]. Tata aig..
                              Subject:-why not given engine in claim??
                              Mehsana ford company service center, given for eosport claim and a the end no claim done also not appropiate answer from survey person and given compnyestimate of 2, 00, 000 rupees, nd even charged 20, 000 rupees for engine work without doing anything... We r in trouble.. Company has not given response..
                              Tata AIG Insurance customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2019
                              Tata AIG Insurance Customer Care's response
                              We regret the inconvenience caused to you. We'll surely look into this for you. Meanwhile, we request you to please provide your contact number and email id as well for faster communication.
                              Nov 04, 2019
                              Updated by kush3110
                              [protected]
                              [protected]@gmail.com
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                                Ishan Phulwani
                                from Mumbai, Maharashtra
                                Sep 27, 2019
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                                Address: Tata AIG , Mp nagar zone 2 , Bhopal, Bhopal, Madhya Pradesh, 462023

                                My two wheeler insurance was denied by mr. Nitin in june 2019. Afterward i went to them 4-5 times to their office and tried to contact them through phone in past 2 months but no response from his side. He was not answering calls and was not available at office when i went there. Instead another officer's number was given to me mr. Sameer yadav to whom i went and met and discussed my problems. He as well is denying my claim for unknown reasons. Then he started ignoring my calls as well. Not after 2.5-3 months of my two wheeler insurance's date i'm not getting claim for the accident for which i have taken this tata aig insurance. I called his offices many times they are saying they have given my number to mr. Sameer but he's not willing to talk to me and asking me to show up on office again. He's not doing his job and i don't know where to complaint so i came here. This is a fraud company and doing scam with me.
                                +1 photos
                                Tata AIG Insurance customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2019
                                Tata AIG Insurance Customer Care's response
                                Dear Sir, we regret the inconvenience caused to you. We request you to kindly provide your policy number, contact number and email id and enable us to assist you further. You may also update your request details and concerns through the link ‘https://www.tataaig.com/service-request’ and we shall get back to you.
                                Worst insurance company
                                Request to all do not take this insurance for your vehicles.
                                If claiming stage no one helping and no one support

                                Totally worst company
                                Prasadnnn's reply, Oct 27, 2019
                                Tata AIG bangalore team totally worst team.
                                Cell not receive when customer trouble.
                                After several times call one person receive call and told to call customer care no
                                If call customer care they are also escaping character
                                Approach to Ombudsman office. They will help you. There are many complain regarding TATA-AIG.
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                                  Debangana Chakravorty
                                  from Kolkata, West Bengal
                                  Sep 25, 2019
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                                  Address: Kolkata, West Bengal, 700019

                                  I was traveling to Indonesia and made a travel insurance business plan for Asia for a week's travel worth 761 RS. It was a failed transaction so I tried again. It failed again.The money got deducted twice and no policy was issued. I have spoken to numerous customer care executives and corresponded with them over email. They keep giving me complain number and tell me they will get back to me. No one has been able to resolve the issue as yet. It has been 20 days already and no cooperation has been shown from them. It is not a small amount of money and I want immediate refund. But no one is helping me out with this issue. It seems like they are creating a scam because so many complaints I have read for similar issues. I am extremely alarmed.
                                  Tata AIG Insurance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 27, 2019
                                  Tata AIG Insurance Customer Care's response
                                  Dear Sir, we regret the inconvenience caused to you. We request you to kindly provide your contact number, email id and payment details and enable us to assist you further. You may also update your request details and concerns through the link ‘https://www.tataaig.com/service-request’ and we shall get back to you.
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