Tata AIG Insurance — customer care never supportive, guys please don't purchase anything from tata

smgundala

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500072

Hi team,

Recently i have taken tata aig health insurance medicare policy and i have received a policy document and ids in time, but that day on ward's i am trying to connect help line, but it never connect to executing i was checked how much time it takes to connect for helpline executive i was there around 45 mints but no luck.
I don't have experience to write about settlement & payment and how much time they do take for settlement and payment during hospitalization and health case.
I have checked many reviews here and according to those we don't get not get support from tata and next year during renewal i will switch to another service provider.

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Tata AIG Insurance customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2019

Tata AIG Insurance Customer Care's response Dear Sir, we regret the inconvenience caused to you. We wish to inform you that you can register claim through website, sms and tollfree number. We request you to kindly provide your policy number, contact number and email id and enable us to assist you further.You may also update your request details and concerns through the link ‘https://www.tataaig.com/service-request’ and we shall get back to you.