My claim number is [protected] (Policy no [protected]) and i submitted all the hospitalization records against my claim, but later on i was asked to submit previous treatment records prior to hospitalization including 1st consultation which i submitted after that the claim is still under process and asking the same thing again and again.
Also i contacted several times to customer care but did not got the satisfactory reply and they always keep on saying please wait your claim is under process and asking for the same documents again and again which i have already submitted through mail and courier as well.
You are kindly requested to please look into the above matter and resolve it as soon as possible because it has been pending since long time even though i submitted all the documents required by you.
Thanks
Krishan kumar
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