Tata AIG Insurance — Petrol tank damage in parking insurance company not claiming it

Address:	first mumbai store, worli, mumbai
Website:	[email protected]

This is my parking area near my shop heavy loads vehicle and many other things are parked over there when I left for the home i reached at the parking area i so the pocession of my bike was different from the before I had parked then I checked my bike thoroughly the I saw a dent on my petrol tank with scratch mark and then next day I went to visited show room service center then so from 1 month its goin on there is no cctv in that area . i am tense about that and m worried about that if the solution is not been done there can be a hole in my petrol tank because of the rust. your employer doesn't give any rply properly. when I purchase the bike company issured me of zero dept insurance bumper to bumper
tank is damage some heavy thing touch by bike accident happen i have attached my parking area and

As per the email received on 25/03/2022,
I was ready to provide necessary documents and explaination regarding my claim though i was not comfortable to communicate via mail and hence I tried to reach you out to your representative Aditya Agarwal via call, he did not gave me proper reply and later he stopped receiving my call. (please find attached Screenshot for your reference).

As Aditya Agarwal was not receiving my call, I escalated the issue to your higher authorities with the help of Royal Enfield representative . We we're constantly trying to figure out what necessary documents and explaination are required to support my claim but did not receive any assistance from your side.

As per my conversation with you, you just informed me that my claim is rejected but didn't gave me details for the same and also did not provide me with further plan of action, later you also stopped receiving my call.

My claim is legitimate and i will not accept that my claim is been rejected by you on such grounds.

I Request TATA AIG to keep my case open and reevaluate the matter, i also request you provide me with proper assistant and details on how I can prove to you that this is a genuine case.

I will always be available to you with any assistance required and also accept the same from your end.