Tata AIG Insurance — Poor and pathetic customer service

Address:	600042
Website:	www.tataaiginsurance.in

Hi,
I am holding motor vehicle insurance with tata aig for 4 years and my policy no-[protected].
Today i was accidentally viewing my policy; it has expired two days back.
My policy got expired on[protected].
I have not received a single reminder (Call, sms or mail). On renewal from tata aig.
I called the customer care they are saying i will take 48 hours and insurance people will come and inspect the vehicle after that they will process for the renewal.
Till that i cannot drive my vehicle in road.
Without vehicle how will i communicate to my daily activities?
This is the way that tata aig will treat a premium long term customer.
What if i have not noticed the expiry date and i was driving the vehicle in the road.
If something happens who is responsible??
@tata aig –i hope you guys know the meaning of insurance and how important.
It’s high time that tata aig knows the meaning for “customer relationship”.
I have policy with other vendor but i never experienced this kind of pathetic services.
Pathetic service — tata aig.
Regards,
Suganthan
[protected]