[Resolved]  Tata Communications — NO INTERNET CONNECTION FOR 96 HOURS

Address:

Kolkata, West Bengal

DEAR SIR, REGARDS. KINDLY SEE THE TRAILING MAIL WHERE I HAD LODGED THE COMPLAIN FOR NO INTERNET CONNECTION AVAILABLE . SIR, MY NET IS NOT WORKING FROM 7TH NOV FRIDAY 4PM. I CALLED THE LOCAL TATA BROADBAND GUY OF OUR AREA & WAS INFORMED THAT THE SERVER IS DOWN & CONNECTION WILL BE RESTORED ON SATURDAY 8TH NOV BY 4PM. SO THAT’S WHY I DID NOT LODGE A COMPALINT. WHEN ON MONDAY NOTHING WAS DONE, I LODGED THE COMPLAIN WITH YOU. I AM SO DISTRESSED THAT BEING ASSOCIATED WITH A TATA CONNECTION, ITS ALREADY 4 DAYS BUT NO ACTION IS TAKEN YET. OUR WHOLE WORKING HAS COLLAPSED AS OUR BUSINESS IS BASED ON MULTIMEDIA . IN THIS COMPETITIVE WORLD, THIS TYPE OF INACTION SPEAKS ABOUT THE CUSTOMER SERVICE AVAILABLE TO US. I ONLY PRAY TO GOD THAT HE HELPS US REGARDS PRASHANT DASSANI [protected] From: [protected]@tatacommunications.com [mailto:[protected]@tatacommunications.com] Sent: 10 November 2014 12:32 To: [protected]@vsnl.net Subject: [SUSPECT SPAM] Service Request Details Dear Customer, Your service request has been registered, and below are the details for the same. Login Id: [protected]@vsnl.net Service Request No. Created: 16247162 Created On: 10-NOV-14 Service Request Resolution TAT: 72 Hours Best Regards, Customer Service Tata Communications SME