Tata Docomo — Billing | |||||
I recharged for rs 1100 my prepaid mobile no [protected] for data and talk time .comp tata docomo .did not give data but given talk time .for rs 95 neither data nor talk time was given . i was on tour .co deducted 662 rs and closed the mobile .they charged 662 RS FOR 68000KB .IF COM HAS GIVEN DATA ON RECHARGE IT WAS TO BE LESS THAN RS 100 . I COULD NOT CONTACT MY DRIVER .HOTEL.AIRLINE . I FACED LOT OF TROUBLE I WANT RS 20000 COMPENSATION FOR THIS MENTAL TROUBLE .. Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
We would like to inform you that you have been charged an amount of Rs.660/- usage of (71111 KB) for browsing as you have latched with Vodafone and Aircel while you are under roaming from dated[protected] to[protected], hence you have been charged from main balance at base tariff (10p/10KB). However, being a loyal customer of Tata Docomo, an amount of Rs.400/- has been already credited to your account as a onetime goodwill gesture with the docket number ABAL[protected]. Further, we request you to select the network manually as Tata Docomo in roaming, so that you will be charged from your data balance for browsing of internet. Hence, you will be charged for data usage if the selected network operator is other than Tata Docomo and the charges will be at 10P/10KB.
Regards,
Customer Care
Tata Docomo
We would like to inform you that you have been charged an amount of Rs.660/- usage of (71111 KB) for browsing as you have latched with Vodafone and Aircel while you are under roaming from dated[protected] to[protected], hence you have been charged from main balance at base tariff (10p/10KB). However, being a loyal customer of Tata Docomo, an amount of Rs.400/- has been already credited to your account as a onetime goodwill gesture with the docket number ABAL[protected]. Further, we request you to select the network manually as Tata Docomo in roaming, so that you will be charged from your data balance for browsing of internet. Hence, you will be charged for data usage if the selected network operator is other than Tata Docomo and the charges will be at 10P/10KB.
Regards,
Customer Care
Tata Docomo
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Regards,
Customer Care
Tata Docomo