Tata Docomo — cash is gone, recharge isn't done.

Address:676306

Today, i was trying to recharge my tata docomo sim through tata docomo website (Recharge. Tatadocomo.com) then i entered my number then selected recharge amount, of 145, then it showed option to select payment option (There were credit card, debit card, google play etc), i chose google pay, automatically directed to google pay app and i paid cash to tata docomo bill desk, then directed back to web browser, it agian asked to choose payment option. Money is gone recharge is not done. Usually there shows "transaction successful", but in this case nothing happened. I contacted tata docomo service helpline, they told me, it's up to google pay because it's third party to them. I can't contact thrm. Please help me to refund
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SIR,
My name is mukul kshirsagar, and i am using tata docomo number from 7 years.But i didn't recharge it for 3 to 4 months and it is deactivated.
But i want to activate it again..but i cant find the help centre, customer care centre, etc. so please help me in getting my old number.([protected])
Thank u

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