Tata Docomo — Deactivation/disconnection of prepaid cards | |||
Respected sir/Madam I am Prof. sachin wadekar have taken three tata docomo prepaid numbers from one shop.Company was giving the average service but from last seven days range is not their for all the three cards. When i visited to first Tata Docomo outlet in Manikbaugh, sinhagad road, the Receptionist in that outlet were very arrogant with me as well as said that its companies problem not my problem. we cant do anything system is not giving any detail. name of he shop is "Shreed Communication" and the name of the owner is Shekhar deshpnde .they couldnt able to solve my problem. Then i went to sinhagad road shop where the person was really smart and he has given me exact guideline. as per that person the system was giving the reason behind disconnection of service is "Resource disconnection".as per him we have used that number for tellecalling or for other purpose because of that it has disconnected by company. he said that all three numbers cannot be activated again. its very hectic for me that company is not going to activate these three number again. Must answer my following question immediately on urgent basis- 1.how could you discontinue the service without giving us prior notice? 2.who the hell are you saying that we wont activate numbers once again? 3.why your not giving perfect reasons for deactivation? 4.What about the recharges that we have done on these numbers?What about that amount? 5.why your outlet employees are not giving exact information?why their behavior is not appropriate and cheap? 6.Why your providing this kind of cheap and third class service? 7.What about that loss which I am bearing in my business because of disconnection of service? 8.What about my mental harassment because of all these things? *Answer this question very immediately or else i will make complaint in police station as well as i will give all the case in consumer forum and in Media. My three numbers detail- Name of card houlder-Sachin Wadekar Numbers 1.[protected]. 2.[protected] 3.[protected]. Expecting your prompt reply and strict action against all. (Take the action against it or I will take the action against you.) With Regards from, Prof.Sachin Wadekar Assistant Professor Department Of Management Mob.No.[protected]/[protected] Email Id: [protected]@gmail.com Was this information helpful? | |||
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Comments
Dear Customer,
As per the conversation had with our team, we would like to inform you that, your request of Prepaid to Postpaid Migration concern has been forwarded to our concerned team and have accorded it as top priority and the same will be resolved shortly. Upon the resolution of your concern, you will be duly notified. Kindly bear us in the interim.
Thanks and Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we would like to inform you that, your request of Prepaid to Postpaid Migration concern has been forwarded to our concerned team and have accorded it as top priority and the same will be resolved shortly. Upon the resolution of your concern, you will be duly notified. Kindly bear us in the interim.
Thanks and Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo