[Resolved] Tata Docomo — Failure Of Online Recharge | |||
I Have Been Used Online recharge site https://www.tatadocomo.com/online-recharge.aspx (official site), i have tried recharging 3-4 times always it get's debit's money from my sbi account but it does'nt get recharged. It's been a week and i didn't got my recharge or my money back. My phone no. is [protected]. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
As per our discussion over call, we request you to wait for 5 to 7 working days to credit back your amount in your bank account.
Kindly note, that if the amount is not credited back, then we request you to revert back to us with the following information to [protected]@tatadocomo.com for further assistance.
1. Bank Id-----
2. Bank Ref. No------
3. PGI Ref. No./ Transaction Id ( 14 digit starting with M)------
4. Amount-----
5. Date of recharge-----
Thanks and Regards,
Customer care,
Tata Docomo.
As per our discussion over call, we request you to wait for 5 to 7 working days to credit back your amount in your bank account.
Kindly note, that if the amount is not credited back, then we request you to revert back to us with the following information to [protected]@tatadocomo.com for further assistance.
1. Bank Id-----
2. Bank Ref. No------
3. PGI Ref. No./ Transaction Id ( 14 digit starting with M)------
4. Amount-----
5. Date of recharge-----
Thanks and Regards,
Customer care,
Tata Docomo.
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Thanks and Regards,
Customer Care
Tata DOCOMO.