[Resolved] Tata Docomo — Fraud In Plan Voucher 92 | |||
Dear Sir I have recharged my Tata DoCoMo number [protected] To free on net local calls but after recharge money deducted from my account so i contacted customer care but a service representative didn't respond me so i called again after few days for the same reason at that time a service representative make me fool and tol me our as per our company rules you must have to select a Tata Docomo or a Aircel network instead of Videocon is you set your network automatic than you will be charged 1.8 p for on net calls!!! Still i don't take any action on company and again i used Tata Docomo number for free on net calls but this time i have set my network manually to Tata Docomo as per instructed by service representative but i still chaged for making a on net call after using this 92 plan i have losted my 200 or above money by company fraud so please sir do needful to help me My contact no is [protected] Alternative number is [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Company tries to full his customers by providing fraud plans
Reply
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that we have registered your concern regarding call charges with docket number: PBR12266150 and expected to be resolved soon.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that we have registered your concern regarding call charges with docket number: PBR12266150 and expected to be resolved soon.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information