[Resolved]  Tata Docomo — legal notice for bill generated after deactivation

Account no.[protected]
Docomo no. [protected]

Placed cancellation request on 22 may 2013 by calling tata photon customer care[protected]
Cancellation service request number[protected]

Bill generated on 26 may 2013 for the period 23/04/13 to 22/05/13 amounting to 562 inr
[protected]@tatadocomo.com sent email to my registered email id on 27 may 2013 1:47am

Payment of 562 inr done on 29 may 2013 and received confirmation via email from [protected]@tatadocomo.com for the same.

Suppose to be end of story. Then the usual case as other victims here, received email from [protected]@tatatel.co.in on 28 july 2014 (1 year later) claiming 1908 inr is outstanding amount due in my account.

Responded to [protected]@tatatel.co.in on 28 may 2014 and 29 may 2014 sharing the details like cancellation request number and date, billing date, bill amount email and payment confirmation email. No response.

Received email from [protected]@tatatel.co.in on 23 may 2015 as "amnesty scheme offer for your tata docomo account due" asking to pay 50% of total due which is 954 inr.

Responed back on same day giving all the details and attached soft copy of previous email stating all these details. No response.

Received email from tatadocomo. [protected]@tatatel.co.in on 20 may 2016 as "information of outstanding for your tata docomo account!!!" to settle due amount 1908 inr

Responded back on 22 may 2016 attaching the email of last 2 responses from year 2014 and 2015. No response.

Received email from divya. Sri1. [protected]@tatatel.co.in on 24 april 2017 as "legal notice on behalf of tata teleservices ltd." to pay 1908 inr. No action from my side

Received email from tatadocomo. [protected]@tatatel.co.in on 18 september 2017 as "legal notice on behalf of tata teleservices ltd" to pay 1908 inr.

Just to inform people about the looting mechanism by tata teleservices ltd., i'm posting this in consumer complaint forum. They do it in mass across india to earn millions of rupees by breaching trust and harassing customers.

I do not want to stress myself. Let them go to court and i will handle them with all the proofs i have. This is for other victims like me to ignore them.
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Oct 22, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Sep 21, 2017
Tata DoCoMo Customer Care's response
We would like to inform you that we are already working on your concern, we request you to kindly cooperate with us. Upon the resolution of your concern, you will be duly notified. Kindly bear with us in the interim.
Feb 12, 2018
Updated by centumchalam
Tata Docomo team has resolved it by crediting the due amount generated after disconnection into my account by themselves. Thanks.
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