[Resolved] Tata Docomo — Online recharge not sucessful (paytm) | |||||
Dear sir, This is to bring to your kind notice that, I have recharge of rupees 68.00 on 14.01.2017 for mobile No.[protected] via Paytm.However my amount was deducted in my account and got the message recharge sucessful.The following are the details of my recharge for Tata Docomo Order No.[protected], DC Transaction No. [protected] With Regards, Noor Was this information helpful? | |||||
Feb 28, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Jan 23, 2017 Tata DoCoMo Customer Care's response Dear Customer, Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Jan 25, 2017 Tata DoCoMo Customer Care's response Dear Customer, As per the telephonic conversation with our team, we regret to inform you that we are unable to process your request to provide the number in Prepaid services as you have confirmed that the number is available in Postpaid services as the same is not applicable. Thanks and Regards, Customer Care Tata DOCOMO. | |||||
2 Comments | |||||
Comments
Today I went for full talktime offer on my mobile no [protected] for rs 25.There was no mention of 3 days validity, but to my shock it showed 3 days validity to utilise the balance.I went for *123# option for prepaid recharges, there it showed full talktime for rs 25 on my above mentioned mobile nmbr.I request u kindly look into this matter
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I am (Thomas Varghese) lost my mobile at yesterday along with the TATA Docomo sim card, kindly deactivate the sim card immediately. The details below,
Mobile Number: [protected] (TATA Docomo)
Holder Name: Thomas Varghese
Thanking you,
Yours truly,
thomas varghese
Please call 1860-266-5555 from another number (chargeable) and report the loss of phone and get the outgoing services blocked to avoid misuse of the phone.
Thanks and Regards,
Customer Care
Tata Docomo