[Resolved] Tata Docomo — Poor coverage and false promises

Pankaj Pandita

from Dehra Dun, Uttarakhand

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201309

Sector 62, blockB, Hcl towers. Very poor coverage. False promises of better speed. Not even coverage being provided. Worst explanations from technical staff. Tata photon will be a zero recommendations as per services. Not abke to even open normal websites. Technician says there is no site covering the area.I live near corporate area like nokia and ericsson. How come such a poor service can be provided.

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Sep 16, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

Tata DoCoMo Customer Care's response Dear Customer,

Kindly provide us your 10 Digit Tata Photon number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Verified Support

Aug 16, 2016

Tata DoCoMo Customer Care's response Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.