[Resolved]  Tata Docomo — Postpaid SIM to Prepaid Migration

Address:

Mumbai City, Maharashtra

Hi There, I had gone to TATA docomo gallery on sept 19th (Mumbai Thane branch) for converting my post paid no(mobile no:[protected]) to prepaid. I did clear all the bills, submitted all the requested documents and then when I check why the migration is still not done on 30th Sept, then call center told me that it will be in 1 day and waited and then again called back to customer care because it had not been done, then they had raised a complaint on my behalf for the migration request. Then again I call day some days later to customer care to know what is going on, then I was said that I need to check with the branch where I have submitted documents to check why they have not migrated.. And I visited. There I was said that my image in passport was not clear so I need to give the passport with the clear image and I sent the person my passport and pan card which was very clear... I already visited the center thrice...But still why it is taking too long time...I am frustrated, After giving the documents repeatedly still my request is pending since so many days.. Please do process my request very soon, otherwise I am not hesitant to disconnect this service.. I am really very frustrated with your service..