[Resolved] Tata Docomo — replace new sim against [protected]

Bibhuti Baliarsingh

from Kandla, Gujarat

Address:

Kutch, Gujarat, 370201

I have a tata docomo sim having damaged so i want a new sim against this sim. I have callling to costomer care but the ans was not satisfied. As per their information my card does not functioned. So how to activate my sim do something and replace a new sim for this damaged sim i have no sihnal, no network and error in network selection. Now my contact number is [protected]

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Dec 18, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Nov 17, 2017

Tata DoCoMo Customer Care's response "As discussed, We request you to visit the Tata Docomo outlet with passport size photograph along with your proof of identity and proof of address to purchase duplicate SIM and the cost of duplicate SIM is Rs. 49/-. Please find the below details. 1.1 Photograph 2. Proof Of Identity 3. Proof of Address 4. Aadhaar card.([protected]).
Outlet store:-
Janta Road Bharat Nagar Gandhedham Kutchh
GANDHIDHAM: - 370201
Store mobile no:- [protected]"