[Resolved] Tata Docomo — Sim card deactivated | |||||
Hi there, I was using prepay number of Tata Docomo and that number([protected]) is connected with my banking and email account recovery. But Tata Docomo Deactivated my number. I am overseas in New Zealand. Now I can't access my Internet banking as I need OTP coming on my mobile number but can't get it as my number is not active. Tata Docomo support saying they cancelled my number as it was not used for a while. Now I have to wait for 90 days. I requested them to activate my number but they saying they can't. Admin department can do anything. But on other-side I never signed on term and condition that says my number will be blocked if I will not make a call from number. They selling sim card in small wrap with a lot of information about recharge and scheme but no term and conditions. if it says T & C apply then it doesn't say where to find T & C. I was talking to docomo support and they saying after 90 days go to near store and you can buy this number again. How they can do this. I am overseas and can't go to any near store in india as I am not in india. They gave me ridiculous excuses. Now they completely ruined my banking and access to my email address. whole accounts are compromised because of [censored] service of TaTa Docomo. Please guys if anyone can help me then please reply on [protected]@yahoo.co.in I need this number its urgent Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Sep 12, 2016 lala shukla's response i want all the incoming and outgoing calls and sms detail
Verified Support Sep 19, 2016 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO. Verified Support Sep 26, 2016 Tata DoCoMo Customer Care's response Dear Santbir, As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com Thanks and regards, Tata Docomo, Customer care Verified Support Oct 03, 2016 Tata DoCoMo Customer Care's response Dear Lala Shukla, Request you to visit this link: http://bit.ly/1gsuz66 to get your query resolved via our live chat support. Thanks and Regards, Customer Care Tata DOCOMO. | |||||
 1 Comment | |||||
Comments
My number is [protected] i want all the incoming and outgoing calls and sms detail of last three months.Will you be able to send this to my emial id pradeep.[protected]@gmail.com.
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Tata DoCoMo Customer Care's response, Sep 26, 2016
Verified Support
Kindly lodge a police complaint at your nearest police station about the aforesaid number. Once you do, please provide us with a copy of the FIR Report so that we can provide you the details about that number.
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