[Resolved]  Tata Docomo — Tata Photon Max - not working - Poor customer support & handling

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Chennai, Tamil Nadu

I have logged a complaint with the customer support this morning for slow speed. The support person said, the technical team will get back in 8hrs. But never came back. Again when I called them another support guy told to wait for 24hours. The issue still persists and when I tried to reach the customer care, it is totally busy. I' m really fed up with this sort of service from customer care. Why can't they have a direct number for technical assistance. The support executives were not clear on the product and service they offer. They provide false commitments.