[Resolved]  Tata Docomo — There is almost no TATA docomo network in Bangalore.....!!!!!!!!

Address:Bangalore, Karnataka

If you are in Bangalore, this is the WORST WORST network provider. My calls get disconnected without any reason. Many times, I won’t even be able to reach anybody. I call them and it just disconnects after few seconds. Initially I thought my mobile phone, Google Nexus 5, could be creating the problem, but it wasn’t. I verified it by using Airtel Sim and it worked just fine. Also I am not reachable many times. My friends call mean and say.. hey I called you twice, thrice and you were not reachable. Where had you been? … But all the time, I was in Bangalore only, either in house or if office. This problem is not specific to me, I searched in google and found that so many people are facing this problem. It has been nightmare since I ported my phone number to TATA Docomo, that is 20 days back. I don’t know why the govt is allowing such a company to operate. I don’t have any option now, but to bear this network for two and half more months, as I can’t port my number to other service provider before completing 3 months here I wonder if TATA Docomo has a proper customer care. I called the customer care 4 times, nobody picked it. It just disconnected. The fifth and sixth time, somebody picked it, but it disconnected soon after they said hello. I didn’t quit, I tried for the seventh time!!! Somehow it got connected and had a chat with the customer care guy who was operating from Hyderabad. But the thing is I don’t know where the hell he was sitting, it seemed as if he was in a fish market. I called the customer care again to complain about this network issue, they said they have some frequency problem, it will take a month to solve it !!!... Come on, If that is the case, why the hell are you selling the SIM cards? It is difficult to believe that this company is a TATA company.
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Aug 6, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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